Juvenile Transportation Case Aide in New Britain, Connecticut at The Village for Families and Children

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.

Hourly rate $17.00 per hour

JOB SUMMARY

The Juvenile Transportation/Case Aide is responsible for providing transportation to clients to and from program as scheduled. Primarily travel based or picking up multiple clients within a common destination. The Juvenile Transportation/Case Aide provides feedback to supervisor(s) and staff regarding any problems or difficulties relating to client transports.

LYNC:

The Linking Youth to Natural Communities (LYNC) program serves court-involved youth and their families. The LYNC staff work with clients and families to make sustainable behavioral changes by providing an array of services such as case management, groups, basic needs support and educational/vocational support. The LYNC transportation case aide plays an integral part of the team in transporting clients, sometimes multiple at once, to their individual or group sessions. The transportation case aide reinforces skills while transporting youth, such as appropriate communication, time management and problem solving skills and reports any concerns back to the family advocate and/or to the program director. The transportation case aide is responsible for collaborating with their colleagues to organize all pickups and drop offs for the day to ensure clients arrive on time for sessions.

KEY RESPONSIBILITIES

1. Provides transportation to clients from program as per schedule.
2. Engages clients while transporting.
3. Attends trainings and meetings, as needed, to meet the requirements of the position.
4. Maintains mileage log and all other required documentation.
5. Reports vehicle problems to Property Management.
6. Assists in weekly vehicle inspection and completion of forms.
7. Reports any difficulties with clients while transporting to supervisor.
8. Observes all traffic laws, safety regulations and safety procedures, i.e., safety belt use.
9. Supervises behavior of clients while in the agency vehicle and immediately reports any incidents or disclosures.
10. Engages in strength-based, culturally competent, trauma-informed and gender responsive interactions with clients/families.
11. Upholds all program expectations.
12. Promotes a safe, welcoming environment with a focus on risk reduction and positive behavior change.
13. Responsible for maintaining cleanliness within the vehicle.
14. All other duties and responsibilities as assigned.

EDUCATION

• High school diploma or equivalent required. Associates in Human Services or related field preferred.

EXPERIENCE / REQUIREMENTS

• Valid driver’s license and ability to drive a motor vehicle.
• Minimum of 3 years driving experience.
• No more than one moving violation or accident within the past three years.
• No DWI or DUI convictions.
• 1-2 years’ experience in transporting children or youth.

• Must be punctual and flexible with scheduling. Evenings and some weekends required.
• Some knowledge of Juvenile Justice System or Child Protective Services per applicable program.
• Must be culturally competent to serve diverse client population.
• Bicultural, Bilingual (English/Spanish) preferred.
• Ability to work in team environment.
• Ability to communicate effectively and to carry out basic clerical duties.
• Physically able to perform the essential functions of the position, with or without reasonable accommodations.

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program – NHSC, tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/