Site Manager in Rochester, New York at Caravan Facilities Management L.L.C.

Summary This position is responsible for Caravan Facilities Management’s operating strategy and account development at the client location. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Oversee all day to day operations of facility management including: maintenance activities, CMMS maintenance, budget analysis, cost savings initiatives, warranty tracking, safety protocol, janitorial functions, grounds activities, and all other requirements specified in the contract.

• Attend daily site meetings with customer personnel from different groups (i.e.: QNPM, PSRB, etc.) and assign work and pass down information to Caravan Facilities Management, LLC staff and ensure Caravan Facilities Management, LLC is compliant with all requirements.

• Learn customer’s safety requirements, and ensure that all Caravan Facilities Management, LLC staff and subcontractors are trained in and fully comply with the customer’s and Caravan Facilities Management, LLC’s safety policies and procedures. Review all safety incident reports and corrective actions to prevent future recurrence. Observe safety practices and conduct safety briefings for all Leaders & supervisors.

• Review the Site Operating Plan (tasks, frequencies, staffing, methods, material & equipment) to comply with the contract, satisfy customer expectations and ensure worker safety. Identify opportunities for improved processes and technologies, customer coordination, material delivery and use, staffing efficiencies and cost reduction. Identify operations and maintenance practices to improve efficiency and performance and reduce costs. Adjust operations to respond to customer concerns and suggestions.

• Oversee service and material procurement, subcontracts and contract administration and payment. Ensure that all corporate procedures for purchasing, customer invoicing and collection, contractor invoice approval and processing are met.

• Confirm site’s plan for material, tools, and equipment specifications, inventory levels, training, and delivery programs. Review flat rate billing programs and coordinate invoice approval and billing procedures to expedite timely payment by customer for material items. Drive suppliers to promote new technologies to improve performance and reduce costs.

• Identify client’s senior managers and encourage feedback on performance. Resolve any major complaint or problem immediately and ensure root cause corrections are implemented. Identify new business opportunities for projects, contract staffing, and new services.