Data Analyst in Gaithersburg, Maryland at Identity, Inc.

Position Title: Data Analyst

Supervisory Responsibilities: None

Budget Responsibilities: None

Reports To: Evaluation Manager

FLSA Classification: Non- Exempt

Date: October 2025 (Latest Version)

POSITION SUMMARY:

The Data Analyst supports Identity’s data needs and helps maximize the organization’s impact. Under the supervision of the Evaluation Manager, this role involves collecting, analyzing, and interpreting data to inform program evaluation and operational improvements. The Data Analyst must coordinate with the organization’s program staff and external partners to ensure reliable data collection and processing, thereby guaranteeing accurate reporting for both program-wide and specific project purposes. The ideal candidate is passionate about using data to drive social change and improve outcomes for the communities we serve.

PRIMARY RESPONSIBILITIES

1. Collect, clean, and manage data from internal systems and external sources (e.g., Efforts to Outcomes, surveys, CRM platforms).
2. Analyze program performance and operational metrics to support strategic decision making.
3. Develop and maintain dashboards and reports for internal teams, external partners, and stakeholders.
4. Collaborate with program staff and the Data and Quality Control team to design and implement data collection tools and evaluation frameworks.
5. Translate complex data into clear, actionable insights for non-technical audiences.
6. Support grant reporting and impact measurement with accurate and timely data.
7. Collaborate with the Data Control Coordinator to oversee data management activities, including data entry support, import/exports, cleaning, validation, and quality assurance.
8. Collaborate with the Data & Quality Control team to implement new data collection automation methods to respond to program data collection needs.
9. Maintain organized, secure, and up-to-date physical and digital files in compliance with federal, state, and local confidentiality requirements.

SECONDARY RESPONSIBILITIES:

1. Participate in the organization’s advocacy activities.
2. Supports other Identity evaluation projects and tasks as needed.
3. Perform other duties as assigned, required, or needed.

EDUCATION, SKILLS, AND EXPERIENCE:

• Bachelor’s degree in data science, Statistics, Public Policy, Social Sciences, or a related field.
• Experience working with data in a non-profit, public sector, or mission-driven organization.
• Proficiency in Excel (pivot tables, dashboards) and data visualization tools (e.g., Power BI, Tableau).
• Intermediate to proficiency in programming languages such as SPSS, R, Python, STATA, or Sequel.
• Experience working with database management systems (e.g., Efforts to Outcomes).
• Excellent communication skills, especially in presenting data to diverse audiences.
• Demonstrate reliability, attention to detail, creativity in work, and commitment to data accuracy and clarity.
• Strong analytical skills with the ability to identify trends.
• Excellent collaboration, communication, and stakeholder management skills.
• Ability to prioritize and organize multiple projects to meet deadlines, signifying good problem-solving skills, effective and efficient use of resources, and a flexible working schedule.
• Practice with a robust set of ethics and integrity and fulfill obligations.
• Demonstrate sound judgment.
• Understanding program evaluation, impact measurement, and logic models is a plus.
• Ability to work collaboratively across departments and with external partners.
• Familiarity with survey tools (e.g., SurveyMonkey, Microsoft Forms, Qualtrics).

WORK ENVIRONMENT:

• Requires travel between sites. A valid driver’s license is required.
• Continuous sitting for more than two consecutive hours in an 8-hour day, interspersed with mobility.
• Keyboard use of greater than or equal to 70% of the workday.
• The ability to lift and move up to 10 lbs.