Muchacho Decatur - Counter Server in Decatur, Georgia at Electric Hospitality

About Electric Hospitality:

Electric Hospitality is an innovative, Atlanta-based restaurant group and catering enterprise founded by acclaimed entrepreneur Michael Lennox. Ladybird Grove & Mess Hall, Muchacho, Ranger Station, Electric Events, and the Eastside Swim & Social Club, our mission is to bring joy to our world by creating and sharing Electric Experiences with our guests, teams, and communities. What does this mean? We believe a life well lived is one where you share impossibly good times with others regularly. We create environments for ultimate enjoyment. We create spaces where positive energy, creativity. Culture and community intersect. Join our team and be part of something special!

Position Summary:

The Counter Attendant provides exceptional customer service, takes orders, and ensures a smooth, welcoming atmosphere at the restaurant counter. This role is essential in creating a positive dining experience for our guests.

Key Responsibilities:

● Greet customers warmly and provide high-quality service throughout their visit.

● Describe menu items and suggest beverages that may appeal to customers' tastes, including providing details on coffee blends, preparation techniques, and allergen information.

● Take accurate orders and assist with preparing and serving food and beverages, including simple drinks (e.g., coffee and tea) and elaborate specialty drinks.

● Clean and sanitize work areas, utensils, and equipment according to health and sanitation standards.

● Monitor and check temperatures of freezers, refrigerators, and heating equipment to ensure proper functionality.

● Uphold company safety and sanitation requirements to ensure the health and safety of guests and team members.

● Stock stations with necessary paper products and beverage preparation items.

● Operate cash registers and credit card machines accurately.

Qualifications/Skills:

● Proper communication skills to connect effectively with co-workers and guests.

● Possess the ethics and positive attitude that support our values and culture.

● Ability to multitask, prioritize, and organize.

Essential Physical Functions:

• Ability to stand/walk for 8-10 hours per day.
• Must be able to lift and carry up to 30 lbs.
• Will frequently stand, walk, reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Must tolerate higher levels of noise from music and customer traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, and soy.
• Report to work in the required complete uniform.
• Maintain a well-groomed appearance and persona that reflects the restaurant's image.
• Meet personal schedule requirements punctually.
• Be courteous, friendly, and pleasant.

Benefits:

• Competitive Pay
• Career Growth Opportunities
• Employee Discounts on Food and Beverages
• Referral Bonus Program
• Medical, Dental, and Vision Plans
• 401(k) Retirement Plan
• Supportive and Dynamic Work Environment