Service BDC Associate in Jacksonville, Florida at DataDeletionTarget

It's been an exciting and joyful 80+ years of serving the Jacksonville, Orange Park and St. Augustine communities. Our friendly sales team and reliable mechanics have proudly given our customers top-notch service. Creating and maintain relationships with you has made us the company we always hoped to be, and we look forward to the next 80+ years!

What we are looking for:

We are looking for experienced Service BDC associates. We are a high volume call center for high volume service departments. We need motivated individuals that know the more you dial the more you make. We are willing to PAY for Performance! If you want a career in the service department or even in our sales department or want to move up into the call center management, you are who we are looking for.

WHAT CAREER PATHS WE OFFER:

We offer career paths to Sales, Service, and Management. We typically promote from within!

We have training and development from the very beginning along with monthly recaps with 3rd party trainers that we bring into the store to help you grow!

We have consistent and proven processes in place to help take YOU to the next level!

What Benefits We Offer

Full medical benefits

Disability insurance

Life Insurance

401K

Paid Time Off

Performance bonuses

Great work environment

Responsibilities

Oversee incoming leads for service department

Generate appointments and quotes by means of proactive outbound prospecting

Generate appointments from the inbound calls that are consistent through out the day.

Stay in constant communication with both Service Advisors and Mangement team about schedule

Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)

Meet and exceed goals each monthly and quarter

Qualifications

Good verbal and written communication skills

Proficient with Microsoft Word, Excel, and Outlook

Time management, prioritization skills, and the ability to multi-task are required

Self-motivated and goal oriented

Ability to hit sales quotas and closing percentages

Must be willing to submit to a drug screen prior to employment

Must have a clean & valid driver’s license