Billing Disputes Specialist in Houston, Texas at U.S. Legal Support

U.S. Legal Support

U.S. Legal Support is looking for a Billing Disputes Specialist to join our growing billing operations team. This role is ideal for someone who thrives in a fast-paced environment, has a strong eye for detail, and is passionate about delivering accurate, high-quality work for clients.

In this position, you will play a critical role in ensuring billing accuracy, resolving discrepancies, and supporting a seamless client experience.

• Process and generate invoices in a high-volume environment
• Ensure all finalized invoices are accurately posted in the billing system
• Review billing for accuracy, including rates, line items, and required documentation
• Adhere to client-specific billing guidelines and rate tables
• Identify, investigate, and resolve billing discrepancies such as:
  • Incorrect rates
  • Missing or incomplete information
  • Invalid or inaccurate charges
• Initiate and track billing disputes through resolution
• Collaborate with internal teams to resolve client-reported issues
• Respond to billing inquiries from clients, attorneys, and internal stakeholders
• Create ad hoc reports using multiple data sources as needed
• Maintain strict confidentiality of sensitive financial information

• 3–5 years of billing experience, preferably in legal or professional services
• Experience working directly with clients on billing matters
• Strong knowledge of billing processes, rate tables, and invoice review
• Intermediate to advanced Excel skills
• Exceptional attention to detail and accuracy
• Ability to manage multiple priorities in a deadline-driven environment
• Strong communication and problem-solving skills
• High level of professionalism and discretion when handling confidential information

• Collaborative, team-oriented environment
• Opportunity to work with a growing, industry-leading organization
• Exposure to cross-functional teams and complex billing operations
• Competitive compensation and comprehensive benefits package, including:
  • Medical, dental, and vision coverage
  • 401(k) and retirement planning
  • Paid time off and holidays
  • Employee assistance programs and more

If you're someone who enjoys digging into details, solving problems, and making a direct impact on client satisfaction, we’d love to hear from you.