Facilities Operations Specialist in Spartanburg, South Carolina at OTO Development

This role is an in-office position based in Spartanburg, SC.

Position: Facilities Operations Specialist

Position Reports to: Senior National Director of Facilities

Department: Facilities/Operations

Supervisory Role: No

FLSA: Exempt

OTO Development LLC is seeking a detail-oriented Facilities Operations Specialist to join our dynamic team at our corporate office in Spartanburg, South Carolina. This position is based full-time on site in our Spartanburg, SC corporate office. Hybrid, remote and relocation assistance are not available for this role.

Key Responsibilities

Operational Support

• Provide direct logistical and operational support to Regional Directors of Facilities across multiple hotel properties
• Coordinate facility maintenance schedules, vendor relationships, and service contracts
• Assist in developing and implementing facility maintenance programs and standard operating procedures
• Monitor facility compliance with brand standards, safety regulations, and company policies
• Maintain brand energy programs and Energy Star certifications across hotel portfolio
• Track and monitor licenses and permits for all properties to ensure compliance
• Support capital improvement projects from planning through execution

Coordination and Documentation Functions

• Maintain detailed records of facility maintenance activities, costs, and vendor performance
• Coordinate with purchasing department for facility-related procurement needs
• Prepare reports and analysis on facility operations, costs, and performance metrics
• Assist in budget preparation and expense tracking for facility operations
• Support the development of preventive maintenance programs

Communication and Collaboration

• Serve as liaison between corporate office and property-level facilities teams
• Communicate facility issues and solutions to stakeholders at all levels
• Collaborate with other departments including Operations, Sales, and Finance
• Participate in cross-functional teams and special projects as assigned

Travel and Field Support

• This position may require up to 25% travel
• Travel to hotel properties to conduct facility assessments and provide on-site support
• Assist Regional Directors with property inspections, vendor meetings, and emergency response coordination
• Document facility conditions and maintenance needs during property visits
• Provide training and guidance to property-level maintenance staff
• Travel may be outside the local area and overnight

Required Qualifications

Education and Preferred Experience

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field preferred
• Minimum 3-5 years of experience in facilities management, preferably in hospitality industry
• Experience with hotel operations and brand standards is highly desirable

Technical Skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Experience with computerized maintenance management systems (CMMS)QUORE
• Knowledge of building systems including HVAC, electrical, plumbing, and fire safety
• Understanding of ADA compliance and safety regulations

Capabilities

• Strong organizational and project management skills
• Excellent written and verbal communication abilities
• Detail-oriented with strong analytical and problem-solving skills
• Ability to work independently and manage multiple priorities
• Professional demeanor and strong interpersonal skills
• Flexibility to travel and work in various property environments

Physical Requirements

• Ability to walk property grounds and inspect facilities
• Comfortable working in various environments including mechanical rooms, rooftops, and outdoor areas
• Ability to lift; up to 25 pounds occasionally
• Valid driver's license and reliable transportation for travel requirements

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.