Carrier Transport Coordinator in Lombard, Illinois at Auto Driveaway Franchise Systems LLC

Auto Driveaway is a leading national provider of professional vehicle relocation services, primarily serving large corporate fleets, fleet management companies, auto dealerships, vehicle OEMs, and other commercial customers throughout the United States.

We are seeking an energetic, detail-oriented Carrier Transport Coordinator to join our team. The ideal candidate is highly organized, responsive, able to manage multiple priorities in a fast-paced environment and committed to delivering exceptional customer service for our clients, carrier partners, and internal stakeholders.

Role and Responsibilities

• Process and coordinate vehicle transport requests from initial order qualification through carrier payment.
• Review order details and prepare pricing for vehicle transport quote requests using established tools, market information, and standard operating procedures.
• Source, evaluate, and assign qualified carriers in accordance with Auto Driveaway’s carrier qualification guidelines.
• Manage vehicle transport orders from pickup through delivery with a focus on safety, compliance, efficiency, profitability, and customer service.
• Maintain communication with carriers, customers, Account Management, Operations, Safety, and Accounting personnel.
• Uphold and enhance Auto Driveaway’s reputation through professionalism, reliability, communication, and exceptional customer service.

Qualifications and Education Requirements

• Minimum 2+ years of experience in transportation, logistics, supply chain, or related fields.
• Bachelor’s degree in Transportation, Logistics, Supply Chain Management, or a related field preferred.
• Direct experience in carrier management, transportation operations, dispatch, or freight brokerage preferred.
• Exceptional organizational and communication skills with strong attention to detail.
• Strong financial acumen, sense of urgency, self-motivation, and ability to manage multiple priorities in a fast-paced environment.
• Proficiency with email, Microsoft Office Suite, and Excel; strong commitment to safety and customer service.
• Valid driver's license and a clean motor vehicle record (MVR).

Auto Driveaway participates in E-Verify to confirm employment eligibility.