Risk Coordinator - Healthcare in Chicago, Illinois at Saint Anthony Hospital

Position Title: Risk Coordinator
Shift: Days
Schedule: Monday-Friday 8:00am-5:00pm
Will Work Onsite
Compensation: $18-$32.70/hr
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and comparisons to colleagues in similar roles

About Us
Saint Anthony Hospital is a diverse and community-centric hospital, your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.

As part of Saint Anthony Hospital’s commitment to providing the highest quality health care, we will be building a new state-of-the-art hospital to serve as an anchor to the Focal Point Community Campus. Learn more at focalpointchicago.org.

Position Summary:
The Risk Coordinator provides administrative, operational, and analytical support to the Director of Risk Management & Claims Manager function at Saint Anthony Hospital. This fast-paced position serves as an initial point of contact for risk and insurance related calls and inquiries, documents and routes information appropriately, escalates urgent or high-risk matters, and assists with the coordination and tracking of risk and insurance activities.

The Risk Coordinator assists with maintaining accurate claims and insurance records and supporting documentation, prepares various reports and status updates, assists with monitoring follow-up items, and identifying trends, completing insurance renewal documents, certificates of insurance, and claim verification letters.

The role requires a high level of attention to detail, confidentiality, organization, sound judgment, and the ability to work independently, appropriately prioritizing and escalating matters as needed.

Risk Management Support

• Support the Director of Risk and Claims Management with day-to-day risk and insurance management activities and administrative needs.
• Serve as an initial point of contact for risk-related calls, inquiries, and notifications.
• Receive and document calls and messages, obtain pertinent information, and promptly escalate urgent or high-risk matters to the Director of Risk and Claims Management or appropriate leader.
• Track risk and insurance related data, deadlines, trends, and open items.
• Complete OSHA 300 form weekly in a timely manner.
• Assist with identifying recurring issues, potential risks and communicates concerns appropriately.
• Assist with insurance related documentation.
• Assist with insurance renewal, completion of insurance applications and supporting documentation.
• Assist with the development of risk training materials.
• Maintains risk and insurance files on legal/risk internal drive.

Claims Management & Documentation

• Assist with maintaining accurate claims records, supporting documentation, correspondence, and audit trails within designated workflow and claims management systems.
• Review submitted information for completeness, accuracy, and consistency.
• Assist with follow up with appropriate stakeholders to obtain missing information or resolve discrepancies.
• Ability to maintain organized and confidential electronic and paper records in accordance with department requirements for existing and new files.
• Track risk-related data, deadlines, trends, and open items.
• Assist with preparing documentation for audits, training materials, reviews, meetings, and other risk management activities.

Administrative & Operational Support

• Provide high-level administrative support to the Director of Risk and Claim Management department.
• Coordinate calendars, meetings, schedules, correspondence, and follow-up activities.
• Assist with special projects and process improvement initiatives.

Communication & Escalation

• Communicate professionally and effectively with physicians, staff, leadership, patients/families, and other stakeholders as appropriate.
• Exercise discretion when handling sensitive, confidential, and potentially high-risk information.
• Recognize situations requiring immediate attention and escalate concerns promptly according to established procedures.

Qualifications:

• Bachelor’s degree in business administration, risk management, or a related field preferred.
• 2–4 years of risk/claims management, insurance procurement, or related experience.
• Healthcare or hospital insurance and claims experience preferred.
• Knowledge in multiple lines of coverage including medical malpractice, general liability, workers compensation, property, employment practices and cyber.
• Strong organizational, critical thinking, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and follow-through.
• Ability to manage multiple priorities, deadlines, and confidential matters.
• Ability to recognize potential risks, inconsistencies, or barriers and escalate appropriately.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint are a must.
• Experience with insurance procurement, OSHA reporting, claims management, incident reporting, and workflow systems preferred.
• ARM designation preferred.
  

  Benefits

• Comprehensive health insurance plans (medical, dental, vision)
  Coverage begins first day of employment
• Employer-matched retirement plans
• Eligibility for the Public Service Loan Forgiveness (PSLF) Program
• Free on-site parking
  Why Join Saint Anthony Hospital
• Community-Focused, Technology-Driven: Work in a setting that combines advanced technology with a mission-driven, community-centered approach.
• Competitive Compensation: Receive a strong, market-aligned salary package.
• Innovative Environment: Be part of an exciting transformation as we transition to a new, next-generation healthcare campus.
• Collaborative Culture: Join a close-knit team that values communication, teamwork, and mutual support.
• Professional Growth: Grow your career in an organization that invests in development and continuous learning.
• Meaningful Impact: Serve a diverse patient population and make a real difference in their healthcare journey.
• Recognition & Excellence: Proudly recognized as a Primary Stroke Center and a respected teaching hospital shaping future healthcare professionals.
  
  EQUAL OPPORTUNITY
  Saint Anthony Hospital is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.