Anti Piracy Engagement Specialist in Brazil, Indiana at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Anti Piracy Engagement Specialist based in Brazil.

This role offers the opportunity to contribute to global intellectual property protection initiatives by managing compliance and anti-piracy engagement cases.
You will work remotely while collaborating with international teams and engaging directly with business stakeholders in Brazil.
The position combines customer engagement, negotiation, investigation management, and data-driven decision-making.
You will help organizations transition toward compliant software usage through strategic conversations and effective case resolution.
This is an ideal opportunity for a proactive professional looking to develop expertise in compliance, SaaS, and international business operations.
You will join a results-oriented environment where autonomy, resilience, and continuous improvement are highly valued.

The Anti Piracy Engagement Specialist will be responsible for managing compliance cases, building relationships with stakeholders, and driving successful resolutions through structured engagement strategies. Key responsibilities include:

• Managing anti-piracy and software compliance cases from initial outreach through final resolution, ensuring effective communication with customers and internal teams.
• Conducting strategic negotiations related to software licensing through email, phone calls, and virtual meetings.
• Engaging with businesses to understand compliance challenges and guide them toward appropriate licensing solutions.
• Reviewing investigation data, analyzing case information, and preparing accurate reports to support decision-making.
• Maintaining CRM records, tracking lead activity, and monitoring key performance indicators.
• Documenting processes, sharing insights, and contributing to improvements in engagement strategies for the Brazilian market.

The ideal candidate is a motivated and persuasive professional with experience in customer-facing roles and a strong ability to manage complex conversations independently. Required qualifications and skills include:

• At least 1 year of experience in sales, collections, business development, customer engagement, or a similar role.
• Previous experience in software compliance, SaaS, licensing, or B2B sales is a strong advantage.
• Fluency in English, both written and spoken, for internal communication and reporting.
• Fluency in Portuguese to effectively engage with customers and stakeholders in Brazil.
• Experience using CRM systems and tracking performance metrics.
• Strong proficiency with MS Excel or Google Sheets for reporting and data analysis.
• A resilient, results-driven mindset with strong negotiation, communication, and problem-solving skills.
• Ability to work independently and effectively in a fully remote environment.
• Must be based in Brazil; candidates located in Rio de Janeiro or São Paulo are preferred.

• Fully remote work opportunity for candidates based in Brazil.
• Full-time independent contractor engagement.
• Initial 3-month probationary period to assess performance and mutual fit.
• Competitive monthly compensation of $900 USD base pay.
• Performance-based bonus opportunity of up to $400 USD per month based on KPIs and case resolution outcomes.
• Opportunity to develop expertise in global compliance, software licensing, and strategic negotiations.
• International work environment with opportunities for professional growth.