On-Site Program Coordinator in Hawthorne, California at SQA Services
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Job Description
Are you someone who thrives in a fast-paced environment, loves solving puzzles, and enjoys keeping people and schedules on track? If so, we have the perfect opportunity for you!
Join a global aerospace leader supporting a nationwide source inspection program. As an Operations Scheduler, you'll play a critical role in coordinating inspection activities across the country, ensuring the right inspectors are in the right place at the right time to meet customer and production needs.
What You'll Do:As the Operations Scheduler – Source Inspection Program, you'll serve as the central point of contact for inspection scheduling and coordination. Working onsite at our supplier's location, you'll partner with customers, inspectors, recruiters, and operations teams to keep inspection requests moving efficiently while delivering exceptional customer service.
In this role, you'll coordinate inspection requests with a nationwide network of quality inspectors, assign work based on qualifications, availability, location, and customer priorities, and monitor inspection progress to ensure response time requirements are met. You'll proactively resolve scheduling conflicts, coordinate urgent and same-day requests, and maintain accurate scheduling records while balancing multiple competing priorities.
You'll also work closely with recruiting and operations teams to identify coverage needs in new geographic areas, monitor inspector utilization, and help drive continuous improvements that enhance scheduling efficiency and customer satisfaction.
Compensation: $28–30/hour
Schedule: Full-time
- 2+ years of scheduling, dispatching, operations coordination, logistics, or customer service experience
- Excellent organizational and time management skills
- Strong communication and interpersonal abilities
- Ability to prioritize multiple urgent requests in a fast-paced environment
- Strong problem-solving and decision-making skills
- Proficiency with Microsoft Office (Excel, Outlook, Teams, Word)
- Ability to quickly learn internal scheduling systems and customer software
- Self-motivated with the ability to work independently
- High school diploma required; associate or bachelor's degree preferred
Preferred Qualifications:
- Experience supporting aerospace, manufacturing, quality, logistics, or field service operations
- Experience coordinating remote personnel or field technicians
- Familiarity with quality inspection or manufacturing environments
- Experience working directly with customer operations teams
If you're an organized, customer-focused professional who enjoys keeping operations running smoothly and making an impact behind the scenes, we'd love to hear from you!
$28 - $30 an hour