Caregiver Supervisor (LPN), ElderOne (Full Time, Eveings) in ROCHESTER, New York at Rochester Regional Health

JOB TITLE: Caregiver Supervisor (LPN), ElderOne (Full Time, Evenings)

DEPARTMENT: Home Care

LOCATION: ElderOne Hudson PACE Center, 2066 Hudson Avenue, Rochester, NY 14617

HOURS: 40

SCHEDULE: Evenings, 3:00pm to 11:30pm, every other weekend and 1 summer and 1 winter holiday

SUMMARY:

The Supervisor Caregiver (at ElderOne or CNA at LTC services supervises the staff to ensure regulatory compliance and quality while maintaining an optimal level of independence for the enrolled frail elderly participants.

All staff members must demonstrate the knowledge and skills to assess, plan care for and provide service to frail elderly participants according to the following responsibilities and standards.

RESPONSIBILITIES

• Participates as an active member of the Management Group pursuing and supporting goals and objectives.
  •Responsible for maintaining weekly employment hourly requirements of caregivers or CNA to ensure
  quality coverage for participants/residents. Works with Human Resources to recruit, interview and hire in a
  timely manner.
  •Discipline, terminate and hire caregivers/CNA in a timely manner as needed.
  •Responsible for annual coordination of performance appraisal of schedulers and caregivers/CNA’s.
  Communicates to Long Term Care Supervisors/Nurse Managers events and findings relevant to
  participant’s homecare needs that impacts on the team’s decision-making process.
  •Work with the Multidisciplinary teams to control and prioritize utilization of staffing resources to reflect
  actual participant homecare needs.
  •At ElderOne oversee coordination of transitional housing admissions and discharges to ensure quality care
  during alternative housing stays.
  •At ElderOne communicate and coordinate with Community Health Nurses the homecare concerns or
  issues that may need to be addressed with a home visit or family meeting. Ensure communication of all
  HHA changes and time changes as appropriate.
  •At Long Term Care facilities communicate and coordinate with Nurse Manager, Clinical Leaders and
  OSD’s concerns or issues that may need to be addressed with a provider, Registered Nurse or family
  meeting. Ensure communication of all staff changes and time changes as appropriate.
  •Coordination of scheduling of staff for mandatory inservices and assist in coordination of staff
  competencies.
  •Communicate to Director of Home Care or Director of Nursing unresolved or problematic situations.
  •Effectively communicate and appropriately document with participants and/or family member issues,
  concerns or resolution of problems.
  •Act as a mentor for problem-solving and organization of workload. Meet regularly with staff to ensure
  satisfaction with care and serve as liaison with RN or Managers.
  •Participates in and coordinates appropriate initial orientation of staff.
  •Ensures staff is oriented to new guidelines and policy and procedure created.
  •Reviews, updates, and creates new policy and procedure for ensuring adequate competency of all
  paraprofessionals and improve customer satisfaction. Implements system to ensure inservices and
  competency requirements are met to ensure compliance with all regulations.
  •Monitors and approves hours for overtime and unscheduled hours for Staff.
  •Timely investigation and resolution of concerns/problems and incident reports per policy.
  •Works with Director of Home Care or Director of Nursing to identify trends in concern/problems to
  permanently rectify issues.
  •Participation in the education, orientation and disciplinary actions related to paraprofessional staff.
  •Monitors and ensures ongoing customer satisfaction via telephone and personal contact.
  •Meeting with and assistance in resolutions of staff disputes.
  •Facilitate system revision within the team via Continuous Quality Assurance Program.
  •Display excellent customer service.
  •Establish and maintain knowledge of field employee’s and client’s needs and concerns.
  •Communicate with other multi-disciplinary personnel as necessary to effectively.
  •Work collaboratively with the LPN On-Call coordinator (Weekends).
  •Serve as a primary liaison with Home Care Plus, ElderOne’s scheduling vendor regarding HHA schedules
  and vacancies (Weekends).
  •Determine HHA/CNA reassignment and mandation requirements as needed.
  •Address all HHA/CNA concerns.
  •Conduct HHA/CNA rounding.

• Graduate from an accredited School of Practical Nursing or equivalent.

• Licensed Practical Nurse, current license in the State of New York

• 1 year experience working with the frail elderly

• Strong degree of confidentiality required

• Ability to communicate effectively

• Ability to establish and maintain cooperative working relationships

• 2-3 years of supervisory experience

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

LICENSES/CERTIFICATIONS:

• LPN - Licensed Practical Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED)

PAY RANGE: $26.00 - $35.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.