Traffic/Security/Construction Control Agent in Orlando, Florida at East Coast Protective

Full-time position at Charleston International Airport (CHS), working under the Charleston Regional Aviation Authority (CRAA). Ensure the safety of the public travelers, visitors, and employees at Charlotte Douglas International Airport according to TSA and Airport regulation. Adheres to and promotes East Coast Protective Services commitment to quality of service, compliance with customer specifications and government agency regulations and focus on safety in the work environment described in East Coast Protective Service’s General Operating Policy.

Airport Security Guards may be asked to perform many essential functions at the airport where they work, although not an exhaustive list, these are a few of them:

• Control access to restricted areas of airport, only allowing access to authorized individuals
• Screen and log persons and/or vehicles accessing restricted areas
• Control access and conduct vehicle inspections at access points to the Airport’s secured areas
• Monitor and secure exit lanes from sterile area to public area of airport
• Patrol public areas of the terminal and respond to security breaches
• Patrol parking garages
• Respond to incidents and emergencies
• Provide passenger assistance
• Prepare Incident/Occurrence Reports for any incident or event that directly involves customer complaints/concerns, safety/security or operational issues/events;
• Officers report safety concerns, security breaches and unusual circumstances both verbally and in writing.
• Handle security issues or emergency situations appropriately.
• Fully embrace security/safety training programs to enhance their ability to advance in their careers.
• Participate in industry specific security/safety training programs to offer our clients the best trained officers at their airports.
• Must be able to meet and continue to meet any applicable state, county and municipal licensing and permit requirements for Aviation Security Officers.
• Be aware of and familiar with the airport-specific operations performance manual and post orders.

Education Requirements

• High school diploma; further education in fields related to transportation or urban planning is beneficial but not mandatory.
• Certification from a recognized traffic control training program.
• A valid driver’s license and a clean driving record.
• Knowledge of first aid and CPR is highly advantageous.
• Experience in a similar role is often required or preferred, depending on the level of responsibility.
• Strong analytical skills and the ability to work under pressure.
• Excellent communication skills, both verbal and written.
• Flexibility to work in various outdoor environments, in all weather conditions, and to adapt to shifting schedules.