Service Manager in Ocean View, Delaware at CM COASTAL SERVICE LLC

The Service Manager oversees all aspects of our HVAC, Electrical, and Plumbing Service Operations. This role involves managing a team of Service Technicians, ensuring customer satisfaction, maintaining high service standards, and driving department performance. The role requires strong leadership skills, extensive HVAC, Electrical, and Plumbing technical knowledge, and the ability to deliver exceptional service.

• Proven experience in HVAC/Electrical/Plumbing service, with at least 5 years in a leadership or management role.
• Strong knowledge of HVAC systems/Electrical/Plumbing, troubleshooting, repair, and maintenance.
• Valid HVAC/Electrical/Plumbing certifications and licenses as required by local/state regulations.
• Strong leadership, organizational, and time-management skills.
• Strong interpersonal and communication skills for working with clients and team members.
• Proficiency with ServiceTitan or similar software and basic office applications (e.g., Microsoft Office).