Radiation Oncology Coordinator in New Brunswick, New Jersey at RWJBarnabas Health

Job Title: Coordinator

Location: Morris Cancer Center

Department Name: Radiation Oncology

Req #: 0000269881

Status: Hourly

Shift: Day

Pay Range: $22.55 - $27.06 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Setting the Stage

RWJBarnabas Health is seeking a compassionate and organized Radiation Oncology Coordinator to support patients, physicians, and the Radiation Oncology team. In this role, you’ll help coordinate consultation and follow-up appointments, obtain necessary medical information and records, verify insurance and referral requirements, and support patients throughout the scheduling and registration process.

As an important point of contact within the department, you’ll work closely with patients and families, physicians, insurance companies, and hospital teams to help ensure information is accurate, appointments are coordinated, and patients receive courteous and timely support.

A Typical Day

As a Radiation Oncology Coordinator, you may:

• Obtain required medical information and schedule patient consultations and follow-up appointments
• Determine whether pre-certifications, prior authorizations, or referrals are required and follow up appropriately
• Welcome patients and verify insurance and referral information
• Register and check in patients using PATKOM and ARIA
• Obtain relevant patient information and request necessary records from referring physicians
• Upload applicable documentation into the electronic medical record
• Request medical reports and records from previous studies and maintain appropriate files and logs
• Coordinate patient requests for medical records while following departmental procedures and HIPAA requirements
• Fax reports and documentation to physicians and facilities as requested
• Validate patient parking as appropriate
• Respond to incoming telephone calls and triage requests as necessary
• Communicate with patients, families, physicians, insurance companies, administrative staff, and other hospital departments
• Assist with non-technical departmental tasks and other responsibilities as directed by supervisory personnel
• Provide courteous and professional assistance to patients, physicians, families, visitors, and coworkers
• Help maintain a safe, clean, and organized patient and work environment
• Follow applicable safety, infection control, confidentiality, regulatory, and corporate compliance requirements

This Role Might Be For You If...

• You enjoy helping patients navigate appointments, insurance requirements, referrals, and medical information
• You have experience working in a medical office or hospital environment
• You’re organized and comfortable coordinating multiple appointments, records, and administrative requests
• You understand the importance of accuracy when handling patient demographics, insurance information, referrals, and medical records
• You’re familiar with medical terminology
• You communicate clearly and professionally in person and over the telephone
• You’re comfortable interacting with patients across all age groups, as well as physicians, families, insurance companies, and hospital staff
• You can remain organized and professional in a fast-paced environment where priorities may change quickly
• You understand the importance of patient confidentiality and appropriately handling protected health information
• You’re committed to providing friendly, courteous, and compassionate service to patients and families

To Be Considered

Candidates must have:

• High School Diploma or equivalent
• At least two years of experience in a medical office or hospital setting
• Good written and verbal communication skills in English
• Familiarity with medical terminology
• Basic computer skills
• The ability to communicate effectively with patients, physicians, administrative staff, insurance companies, and other hospital personnel
• The ability to function effectively under rapidly changing and potentially stressful conditions

This position requires the ability to perform the physical and communication functions necessary for the role, including sitting, standing, walking, bending, reaching, general mobility, manual dexterity, and direct and telephone communication.

Why RWJBarnabas Health?

At RWJBarnabas Health, providing exceptional cancer care extends beyond clinical treatment. Every interaction with our patients and families is an opportunity to provide reassurance, support, and a more coordinated care experience.

As a Radiation Oncology Coordinator, you’ll play an important role in helping patients navigate appointments, referrals, insurance requirements, and medical information while supporting the physicians and teams responsible for their care. As New Jersey’s leading academic health system, RWJBarnabas Health is committed to delivering patient-centered, high-quality care in a compassionate and supportive environment.