Server/Busser in New York, New York at IHMS LLC.

Salary: $18.00 - $24.00/hrJob Function: Admin/Clerical/Secretarial
IHMS LLC.
New York, New York, 10065, United States
Posted on

Job Description

POSITION OVERVIEW:

The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service, and supporting the concept’s dynamic and creative vision.

KEY RESPONSIBILITIES

  • Greet and engage guests warmly and enthusiastically.
  • Present and describe menu items professionally and clearly.
  • Take accurate food and beverage orders and ensure timely delivery
  • Anticipated guest needs and provide creative, personalized service.
  • Collaborate with the team for a smooth, high-energy service.
  • Follow hotel and union policies, including safety, hygiene, and service standards
  • Participate in concept-specific trainings and briefings.
  • The ability to recognize and address potentially intoxicated, disruptive or undesirable guests.
  • The ability to respond properly in any hotel emergency or safety situation.
  • The ability to perform other tasks or projects as assigned by hotel management and staff.

Additional Key Responsibilities

    The ability to deliver food and beverage items from the kitchen to the guest’s table in a timely and efficient manner.

QUALIFICATIONS and REQUIREMENTS:

  • Previous find dining or high-profile guest service experience preferred.
  • 1-2 years of food and beverage service experience.
  • Excellent knowledge of food, preparation, and wines.
  • Strong verbal communication and interpersonal skills.
  • Ability to engage guests dynamically and interactively.
  • Excellent teamwork and collaboration.
  • Ability to remain composed under pressure.
  • Reading, writing and oral proficiency in the English language

PHYSICAL REQUIREMENTS

NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Position:

  • Standing and walking
  • Lifting plates, punchbowl, some furniture
  • Carrying
  • Push/Pull food carts
  • Sitting
  • Partial forward bend
  • Repetitive static elbow flexion

Force:

  • 60 lbs Punchbowl (carried by 2)
  • 35 lb Tables
  • 2-3 plates of food at one time (10-15 lbs)

Repetitions:

  • Walking: continuous at high speed
  • Carrying 35 lbs tables approximately 100 feet several times a day
  • Carrying plates: very repetitive
  • Carrying 60 lb Punch bowl 2 x day
  • Push/pull food carts: very repetitive
  • Help houseperson/busperson move furniture and arrange buffet 2-3 x week
  • Sit down: 15 minutes per shift for briefing

Sensory:

    Sight, speech, and hearing for communication with guests.


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Job Location

New York, New York, 10065, United States

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