Customer Service Representative in Alpharetta, Georgia at Goldfein LLC
NewSalary: $16.00 - $18.00/hrJob Function: Customer Service
Goldfein LLC
Alpharetta, Georgia, 30004, United States
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Job Description
About Us:
GOLDFEIN™ is a nationwide leader in automated services providing cutting-edge data, technology, services, and solutions. Our fast-paced, hardworking teams are dedicated to giving our clients top-notch service as our highest priority.
What We Value:
Positive Attitude | Hard Work | Helpfulness
The Opportunity:
-Opportunities for learning, growth, and advancement
-Comprehensive new hire training included
-Benefits include medical, dental, vision, and 401k matching
-Cutting edge technology
-Fast-paced, fun, and innovative working environment
-Fully remote position
-Set hours: Monday-Friday 8:00-5:00 EST
The Skill Set:
GOLDFEIN™ offers different claims positions to allow you to gain valuable knowledge and skills without requiring previous industry experience.
What You Will Do:
Areas of contribution may include, but are not limited to:
- Handle high inbound call volume while navigating multiple systems at a time
- Professionally communicate through phone and email to assist and educate customers throughout the claim process, and de-escalate as needed
- Use problem solving and critical thinking to assist customers efficiently and effectively
- Maintain adaptability, flexibility, and an eagerness to learn
- Contribute to a collaborative, high volume, fast-paced environment
- Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated
What You Can Expect:
We offer a holistic training program and consider candidates of various backgrounds. As an employee, you will be provided with resources, tools and guidance to set you up for success.
Requirements:
-Work authorization in the United States and based in a company approved location.
-The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.
-Employment verification through E-Verify.
-Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5, 2.50 GHz, Windows 10 or higher, dual monitors, headset, high-speed internet, and a webcam
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Work Location: Remote
GOLDFEIN™ is a nationwide leader in automated services providing cutting-edge data, technology, services, and solutions. Our fast-paced, hardworking teams are dedicated to giving our clients top-notch service as our highest priority.
What We Value:
Positive Attitude | Hard Work | Helpfulness
The Opportunity:
-Opportunities for learning, growth, and advancement
-Comprehensive new hire training included
-Benefits include medical, dental, vision, and 401k matching
-Cutting edge technology
-Fast-paced, fun, and innovative working environment
-Fully remote position
-Set hours: Monday-Friday 8:00-5:00 EST
The Skill Set:
GOLDFEIN™ offers different claims positions to allow you to gain valuable knowledge and skills without requiring previous industry experience.
What You Will Do:
Areas of contribution may include, but are not limited to:
- Handle high inbound call volume while navigating multiple systems at a time
- Professionally communicate through phone and email to assist and educate customers throughout the claim process, and de-escalate as needed
- Use problem solving and critical thinking to assist customers efficiently and effectively
- Maintain adaptability, flexibility, and an eagerness to learn
- Contribute to a collaborative, high volume, fast-paced environment
- Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated
What You Can Expect:
We offer a holistic training program and consider candidates of various backgrounds. As an employee, you will be provided with resources, tools and guidance to set you up for success.
Requirements:
-Work authorization in the United States and based in a company approved location.
-The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.
-Employment verification through E-Verify.
-Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5, 2.50 GHz, Windows 10 or higher, dual monitors, headset, high-speed internet, and a webcam
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Work Location: Remote
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Job Location
Alpharetta, Georgia, 30004, United States
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