Shift Lead in Mt. Juliet, Tennessee at Castle Rock Asset Hospitality Management LLC

Key Responsibilities:

- Assist the General Manager to the overall operations of the store as well as focus on training.

- Ensure high standards of customer service are maintained at all times, addressing any customer concerns promptly and effectively.

- Monitor and control inventory levels and expenses to optimize profitability.

- Enforce company policies and procedures to ensure compliance and a safe working environment.

- Foster a positive work environment that encourages teamwork, communication, and employee development.

Requirements:

- Food and Beverage experience preferred.

- A strong desire to engage with customers and employees in a fast, friendly and personalized way.

- A contagious smile

- Excellent communication and interpersonal skills.

- Ability to work flexible hours, including weekends and holidays.

- Knowledge of food safety regulations and health standards.