Medical Office Assistant in Boone, North Carolina at Appalachian Regional Healthcare System

Position Summary

The Medical Assistant 1 at App Internal Medicine is responsible for providing basic clinical and administrative support to ensure efficient operation of the medical office. This entry-level position involves direct patient care under the supervision of a licensed healthcare provider. The Medical Assistant 1 will assist with patient intake, basic clinical procedures, and administrative tasks to support the smooth functioning of the practice. Key Responsibilities:

• Patient Care: Assist in the examination and treatment of patients by taking and recording vital signs, medical histories, and preparing patients for examination.
• Patient Interaction: Provide compassionate and professional interaction with patients, addressing their needs and concerns during their visit.
• Documentation: Accurately document patient information in electronic medical records (EMR) and ensure all patient files are updated and maintained in accordance with clinic policies.
• Administrative Support: Assist with scheduling appointments, answering phones, and managing patient flow within the clinic.
• Infection Control: Follow all infection control procedures and maintain a clean and safe clinical environment.
• Supplies Management: Ensure examination rooms are stocked with necessary supplies and assist with inventory management.
• Collaboration: Work collaboratively with physicians, nurses, and other healthcare professionals to provide high-quality patient care.
• Compliance: Adhere to all clinic policies, procedures, and regulatory requirements.

Compensation is commensurate upon education, experience, certification, and internal equity. Hiring compensation ranges from $16.00 - $23.20 per hour. Position Qualifications Minimum Education

• High School Diploma or GED is required.

Experience

• Previous experience in healthcare or clinic setting is preferred.

Required Registration/License/Certification

• Basic Life Support (BLS) issued by the American Heart Association is required at time of hire.
• RMA, AAMA, CCMA certification is required within one year from date of hire.

Knowledge, Skills and Abilities

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a commitment to accuracy.
• Ability to work effectively in a team-oriented healthcare environment.
• Basic knowledge of medical terminology and electronic health records (EHR) systems.

Physical Demands

• Standing, walking, and sitting for extended periods.
• Lifting and carrying medical equipment and supplies, occasionally weighing up to 50 pounds.
• Bending, stooping, and reaching.
• Manual dexterity for performing medical procedures and operating equipment.
• Clear and effective communication with patients and team members.

Working Conditions

• Indoor clinical environment with a well-maintained and clean facility.
• Exposure to various medical equipment, instruments, and supplies.
• Interaction with patients, healthcare providers, and support staff in a professional and collaborative setting.
• Adherence to infection control and safety protocols to ensure a safe working environment.
• Compliance with established work schedules, which may include evenings and weekends.

About UNC Health Appalachian

UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.“

About UNC Health

UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen.

For accommodations or additional information, contact recruitment@apprhs.org.