Front Desk Medical Receptionist in Atlanta, Georgia at PainPoint Health

Front Desk Medical Receptionist
Full-Time | $18-20/hour | Monday-Thursday 8:00 AM-5:00 PM & Friday 8:00 AM-12:00 PM
Location: Atlanta, GA 30328

Enjoy a Consistent Weekday Schedule While Making a Difference!
Southern Pain and Spine is looking for a personable and detail-oriented Medical Receptionist to join our Sandy Springs team. We specialize in interventional pain management, offering personalized treatment options and minimally invasive procedures to help patients improve their quality of life.

Why You'll Love Working Here

• Monday–Friday schedule with early Friday afternoons.
• Supportive team and patient-centered work environment.
• Employee benefits and recognition programs.
• Opportunity to build your experience in a specialized medical practice.

Position Overview
The Medical Receptionist serves as an important part of the patient's experience, helping coordinate daily front-office activities and ensuring patients receive a welcoming and organized visit. Responsibilities include appointment coordination, patient registration, phone support, payment collection, and maintaining accurate patient records.

What You'll Be Responsible For

• Welcome patients, complete check-in/check-out procedures, and register new patients.
• Collect applicable copays, deposits, and other patient payments.
• Manage incoming calls, answer general questions, and coordinate appointment scheduling.
• Prepare registration paperwork and ensure patient information is complete and accurate.
• Arrange follow-up appointments and reach out to patients when earlier appointment times become available.
• Update electronic medical records and maintain organized patient documentation.
• Handle sensitive patient information in accordance with HIPAA requirements.
• Assist patients, families, providers, and coworkers with professionalism and courtesy.
• Help maintain an efficient, organized front-office environment.
• Adhere to HIPAA, OSHA, and practice policies and procedures.

What We're Looking For
Required Qualifications

• High school diploma or GED.
• At least one year of previous administrative experience.
• Minimum of one year of practical experience working with electronic medical record (EMR) systems.
• Strong interpersonal, customer service, and communication abilities.
• Excellent organizational skills and attention to detail.
• Ability to prioritize responsibilities and handle multiple tasks independently.

Preferred Qualifications

• Previous medical office or healthcare experience.
• Familiarity with medical terminology.
• Working knowledge of Microsoft Office or comparable programs.

Employee Benefits

• Medical, Dental & Vision Insurance
• Flexible Spending Account (FSA)
• Life & AD&D Insurance
• Accident, Critical Illness & Hospital Indemnity Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) & Company-Paid Holidays
• Identity Theft Protection
• Pet Insurance
• Bonusly Employee Recognition & Rewards
• DailyPay – Convenient Access to Your Pay

Ready to Join Our Team?
Are you someone who enjoys helping others, creating a welcoming environment, and keeping daily operations organized? We'd love to meet you!

Apply today and become part of the Southern Pain and Spine team!

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.