Warehouse Manager in Austell, Georgia at Superior Rigging and Erecting Co

| Full-Time | Location: Austell, Georgia | Competitive Salary|

|Medical | Dental | Vision | 401(k) | Paid Holidays | PTO |

Lead Operations. Protect High-Value Materials. Deliver Exceptional Customer Service.

Superior Rigging & Erecting is seeking an experienced, results-driven Warehouse Manager to lead operations at our new warehouse facility located in Austell, Georgia.

We are looking for a strong, hands-on leader who understands the importance of inventory accuracy, customer service, and operational accountability. Someone who can establish efficient warehouse processes, protect valuable materials, develop employees, and ensure customers receive reliable, professional service.

This is not simply a warehouse supervisory position. We need an experienced manager who can take ownership of the operation, establish effective inventory controls, coordinate material movements, and maintain accurate documentation supporting customer billing.

The ideal candidate brings proven warehouse management experience, strong knowledge of inventory management software, and a demonstrated ability to manage high-value materials and customer relationships.

Since 1952, Superior Rigging & Erecting has delivered complex crane, rigging, machinery moving, heavy transport, structural steel erection, fabrication, and specialty construction solutions.

We support commercial, industrial, manufacturing, and infrastructure projects throughout the Southeast and beyond. Our reputation is built on technical expertise, quality execution, responsive service, and an uncompromising commitment to safety.

At Superior Rigging & Erecting, we make the Tough Look Easy.

Superior Rigging & Erecting is expanding its operations with a new warehouse facility in Austell, Georgia. We are seeking an experienced manager who can take a leadership role in establishing and managing a safe, organized, and efficient operation.

This position will oversee the receiving, storage, tracking, and movement of high-value materials and equipment while maintaining accurate inventory records and providing exceptional customer service.

You will work closely with customers, operations personnel, transportation teams, and Accounting to ensure materials are properly handled, documented, and accounted for.

This is an opportunity for an experienced warehouse professional to build a strong operation, establish processes, and make a direct impact on the company's continued growth.

The Warehouse Manager is responsible for the overall management and daily operation of the Austell warehouse facility, including inventory control, receiving, storage, shipping, customer service, billing documentation, and personnel supervision.

The position requires strong operational leadership, proficiency with warehouse management systems, and the ability to maintain strict accountability for high-value materials.

Success will be measured by inventory accuracy, material protection, operational efficiency, customer satisfaction, accurate billing documentation, and warehouse safety performance.

• Manage daily warehouse operations, including receiving, inspection, storage, inventory management, shipping, and material handling.
• Establish and implement warehouse procedures, operational workflows, and inventory control standards for the new facility.
• Supervise, train, and develop warehouse personnel while maintaining clear expectations for safety, productivity, and accountability.
• Oversee the handling, storage, and protection of high-value materials, industrial equipment, and customer-owned assets as applicable.
• Maintain accurate inventory records through warehouse management systems, inventory tracking software, and established documentation procedures.
• Implement inventory controls, including material identification, location tracking, cycle counts, reconciliations, and periodic physical inventories.
• Ensure all incoming and outgoing materials are inspected, properly documented, and accurately recorded.
• Establish processes to prevent inventory discrepancies, material damage, loss, and unauthorized movement.
• Coordinate material receiving, storage, retrieval, and outbound shipments with customers, transportation personnel, and internal operations teams.
• Serve as a primary customer contact for warehouse services, material availability, inventory inquiries, and scheduling requirements.
• Build and maintain strong customer relationships through professional communication, timely follow-up, and dependable service.
• Investigate and resolve customer concerns, inventory discrepancies, material damage, and service-related issues.
• Maintain accurate documentation supporting customer storage charges, material handling services, and other billable warehouse activities.
• Coordinate with Accounting to ensure billing information, supporting documentation, and customer transactions are accurate and submitted in a timely manner.
• Utilize warehouse management software to monitor inventory activity, generate reports, and maintain accurate operational records.
• Monitor warehouse performance and implement improvements to inventory accuracy, customer service, productivity, and operational efficiency.
• Maintain a clean, organized, secure, and professional warehouse environment.
• Ensure warehouse personnel comply with company safety requirements and applicable material handling procedures.
• Coordinate the safe operation, inspection, and maintenance of forklifts, warehouse equipment, and material handling systems.
• Communicate operational needs, customer concerns, staffing requirements, and improvement opportunities to company leadership.

• Minimum of 5 years of experience in warehouse operations, inventory management, distribution, or a closely related field.
• Minimum of 3 years of direct warehouse management or supervisory experience; 5 or more years preferred.
• Demonstrated ability to manage warehouse operations, supervise employees, and maintain operational accountability.
• Experience managing high-value inventory, industrial equipment, customer-owned materials, or other valuable assets strongly preferred.
• Hands-on experience using warehouse management systems (WMS), ERP inventory modules, or computerized inventory tracking software required.
• Strong knowledge of inventory controls, receiving, shipping, cycle counting, material tracking, and warehouse documentation.
• Experience establishing warehouse procedures, improving inventory processes, or supporting a new warehouse startup preferred.
• Demonstrated ability to maintain accurate inventory records and investigate discrepancies.
• Strong customer service experience, including direct customer communication, issue resolution, and relationship management.
• Familiarity with billing documentation, customer invoicing, storage charges, or related financial transactions preferred.
• Experience coordinating material movements with transportation providers, customers, and internal operations teams.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities, maintain accurate records, and meet established deadlines.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Experience with industrial materials, construction equipment, machinery, heavy components, or specialized material handling preferred.
• Working knowledge of warehouse safety standards, forklifts, and material handling equipment.
• Associate's or bachelor's degree in logistics, supply chain management, business administration, or a related field preferred; equivalent relevant experience will be considered.

• Position based onsite in Austell, Georgia.
• Established work schedule of 7:00 AM–5:00 PM.
• Ability to work in both warehouse and office environments.
• Ability to work effectively in an active warehouse environment while maintaining proper safety standards.
• Ability to coordinate warehouse activities, customer requests, and material movements throughout the workday.
• Flexibility to accommodate operational demands and customer requirements as needed.

We are looking for someone who wants to take ownership of a new warehouse operation, establish efficient systems, and build a high-performing team.

This position provides the opportunity to make a measurable impact on inventory accuracy, customer service, operational efficiency, and the protection of valuable customer assets.

When you join Superior Rigging & Erecting, you'll find:

• Competitive compensation based on experience.
• Medical, Dental, and Vision insurance.
• 401(k) retirement plan.
• Paid Time Off and Paid Holidays.
• Long-term career growth opportunities.
• Stable employment with an established company serving the Southeast since 1952.
• The opportunity to establish and lead a new warehouse operation.
• Support from experienced operations, transportation, project management, and leadership teams.

Equal Employment Opportunity Employer

Superior Rigging and Erecting is an Equal Opportunity Employer. We recruit, hire, train, promote, compensate, and discipline employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

ADA & Employment Status Notice

Superior Rigging and Erecting complies with the Americans with Disabilities Act and applicable laws to ensure reasonable accommodations are available when needed. This position is classified as Exempt under the Fair Labor Standards Act. Employment is at-will unless stated otherwise in writing.