LMS Administrator in Irving, Texas at Fusion Health

• Manage the LMS, establish and implement best practices for system maintenance, configuration, development, testing, data integrity, etc. to continually improve LMS processes and activities, and enhance the learning experience and outcomes for our clinicians while ensuring no clinician begins a project without completing the required trainings.
• Develop, coordinate, and maintain the mapping of learning activities within the LMS, including the creation of learning activities, learning plans, and learning tracks.
• Create new and/or adapt existing content/courses for online/blended environments and create assessments, as needed.
• Design and support the development of content.
• Write effective instructional text, audio scripts/video scripts.
• Identify the best digital training format/channel.
• Create and maintain reports for compliance, onboarding, and any other available trainings.
• Meticulously review training in the LMS to improve and enhance the learning experience and outcomes for our provider network.
• Analyze training materials to maintain continuity of style and manage existing and potential content.
• Maintain editorial calendars (quotes, deadlines, workflow, progress reports).
• Direct training/education conferences.
• Work diligently to ensure all communication to clinicians is accurate and consistent as well as also communicate effectively with recruiters, credentialing, and other teams regarding clinician training.
• Work to identify external resources and vendors that specifically meet e-learning needs.
• Maintain an elevated level of provider satisfaction.
• Meet all production goals and perform requested duties set by management.

• Excellent verbal and written communication skills.
• Knowledge of Microsoft Office.
• Demonstrated experience in managing projects from start to finish with strong cross-functional stakeholder collaboration and the ability to take instruction from multiple sources and manage deliverables accordingly.
• Exceptional judgment and active foresight.
• Ability to effectively communicate and work in a team environment, successfully integrating individual work efforts to meet team objectives.
• Excellent prioritization and critical thinking skills.
• Ability to consistently maintain quality and production expectations.
• Demonstrated strong people skills and the ability to interact effectively with diverse groups of internal and external groups in a fast-paced environment.
• Proven time management skills focusing on urgent and overlapping deadlines and a positive, flexible approach to work and the ability to work on multiple tasks simultaneously and meet multiple hard deadlines.
• Strong organization skills and attention to detail and proven accuracy with record keeping.
• Demonstrated ability to act with autonomy and independence while fulfilling priorities and meeting critical deadlines.

• B.A./B.S. degree in business administration, computer information systems, educational technology, or instructional design is strongly preferred.
• 3+ years of experience building, extending, and managing a learning management system using Salesforce.
• Experience with curriculum development and/or eLearning development and publishing with e-learning standards like SCORM and AICC
• Proven working experience in digital learning courses and content development; knowledge of course development software.
• Prior experience with Docebo a plus.
• Expert project management skills specifically with technical and creative projects; knowledge of agile methodology and framework is a plus.

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 20 lbs.

Individuals seeking employment at Fusion Health are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law.