Data Analyst, Professional Services (Remote) in Sunnyvale, California at CrowdStrike, Inc.
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Job Description
Data Analyst, Professional Services (Remote)
CrowdStrike, Inc.
Full time
R19028
About the Role:
CrowdStrike is looking for a Data Analyst to join our Professional Services team. As a Data Analyst, you will be responsible for gathering, transforming, and analyzing data, maintaining data quality, creating reports and dashboards, and providing insights to key stakeholders to help them make informed business decisions. You will work closely with leadership to identify business requirements and data needs. You will also partner with other departments to incorporate their data into insights needed for Professional Services. Your role will be critical in driving strategic decision-making and supporting operational efficiencies. Your duties will generally vary based on the current business need. Initial areas of focus may include but are not limited to: revenue forecasting, demand forecasting, service line performance, project variance, and utilization.
What You'll Do:
Work with stakeholders to understand their data needs and provide recommendations for improvements to data sources and reporting processes.
Collaborate with cross-functional teams to gather data requirements and create data visualizations that help drive business decisions.
Partner with CrowdStrike Data Services to ingest data into the CrowdStrike data warehouse to support reporting and analysis needs while maintaining compliance.
Develop and maintain data transforms, datasets, dashboards, reports, and queries with the highest level of data quality.
Perform ad-hoc analysis to identify trends and patterns, and make recommendations based on insights gained from data.
Complete recurring run-the-business tasks including, but not limited to, data snapshots, audits, and project statuses.
Lead Professional Services projects pertaining to data migrations between systems and tools.
Implement and maintain a data quality framework to ensure consistent and accurate data.
Effectively communicate insights and data trends to stakeholders.
Provide support, guidance, and training on data warehouse and tooling to Professional Services team members as needed.
Create documentation for all aspects of Professional Services’s data, including a data dictionary, KPI playbook, dataset details, and other relevant areas of the role.
What You'll Need:
Bachelor's degree in a relevant field such as Data Science, Computer Science, Statistics, or a related discipline.
3+ years of experience in data analysis and visualization, including experience with SQL, Snowflake, and Tableau.
Strong knowledge of and experience with data modeling, ETL processes, and data warehousing concepts.
Proven ability to create effective data visualizations and dashboards that clearly communicate complex information to stakeholders.
Proven ability to work creatively and analytically in a problem-solving scenario.
Able to comprehend new concepts, ask pertinent questions, execute and document ideas and concepts with little to no day-to-day direction.
Strong communication skills with the ability to collaborate effectively with cross-functional teams, including leadership and other departments.
Strong attention to detail and problem-solving skills.
Advanced experience with Excel is required.
Experience with the following is highly preferred: Jira, Salesforce
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We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
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