Distribution Services Coordinator in St .Francis, Wisconsin at Wixon, Inc

The Distribution Services Coordinator is responsible for managing day-to-day scheduling, transportation compliance, customer portal activity, and 3PL coordination to ensure smooth and cost-effective distribution operations. This role bridges the gap between warehouse operations, transportation partners, and customer requirements — freeing leadership to focus on strategy and ensuring compliance with carrier, customer, and internal standards.

• Establish and manage an inbound/outbound appointment scheduling process for carriers, suppliers, and customers.

• Act as the designated back-up for the DC Shipping Logistics Lead and 3PL Scheduler/Planner to ensure seamless coverage during absences or vacations.

• Coordinate daily flow of materials and finished goods between Company owned and Third-Party facilities.

• Oversee receipt of all inbound finished goods from Co-Packer Sites.

• Ensure all carrier procurement decisions align with lowest-cost carrier compliance standards.

• Support transportation utilization through 3PL Broker or designated providers, minimizing use of non-compliant local moves.

• Manage and monitor pallet programs to reduce cost leakage and improve accountability.

• Track and report on transportation KPIs, including compliance rates, utilization, detention, and accessorial.

• Serve as the primary coordinator for customer portals, ensuring accurate and timely entry of orders, shipments, and schedules:

- SAP & Ariba – outbound shipment scheduling.

- Transplace – entering/scheduling outbound shipments.

- Other customer platforms via email or 3rd-party systems.

• Maintain data integrity and ensure compliance with customer routing instructions.

• Act as liaison between customers and internal teams for portal-related questions and exceptions.

• Partner with supervisors and warehouse staff to proactively manage workflow, staging, and material flow.

• Support cross-functional alignment between procurement, planning, scheduling, and logistics.

• Document and standardize workflows for repeatable and scalable operations.

• 3–5 years of experience in warehouse, logistics, or distribution coordination.

• Strong working knowledge of TMS/WMS systems and customer ERP portals (SAP, Ariba, Transplace).

• Familiarity with pallet management programs (Chep or equivalent).

• Proven ability to manage multiple priorities under time-sensitive conditions.

• Strong attention to detail, organizational, and communication skills.

• Proficiency with Microsoft Office (Excel, Outlook, Teams, PowerPoint).

• Process Discipline: Ability to establish appointment scheduling, compliance tracking, and portal management as standardized processes.

• Analytical Skills: Able to analyze transportation utilization, carrier compliance, and recurring operational gaps.

• Cross-Functional Communication: Liaises effectively between DC operations, carriers, 3PLs, and customers.

• Problem Solving: Identifies root causes of bottlenecks and develops solutions.

• Adaptability: Able to step into back-up roles and maintain operational continuity.