Training Advisor at Restore Education – SAN ANTONIO, Texas

The Training Advisor (TA) directly reports to the Training Program Manager to plan, implement, and coordinate effective programs and activities promoting career opportunities for program participants, specifically, adults who have a High School Diploma or GED or returning to complete a training program and to succeed in the workforce.

Supervisor: Training Program Manager

Status: Exempt

Schedule: Full-time, with scheduled hours Monday-Thursday 9 am - 6 pm and Friday 9 am - 2 pm. Some Evenings and Weekends required.

Location: The primary work location is the Restore Education Central Campus, with additional locations as assigned.

Note: Schedule and location(s) are subject to change.

1. Coordinate multiple projects that will increase knowledge about access to workforce training. Assist the student in developing meaningful educational goals that are consistent with personal interests, values and abilities.

2. Provide services to adults in the following areas:

a. Career goal setting, exploration, and enrollment

i. Help adults explore pathways and create a plan.

ii. Guide adults on application and enrollment processes.

iii. Assist instruction department to ensure students are meeting hourly requirements

for post-testing and entrance to workforce training programs.

b. Success and Support activities:

i. Create and conduct career success skills workshops and document

participation and benchmark successes.

ii. Meet with workforce training students at their site for support sessions to assess

needs and goals and ensure persistence & employment

iv. Make and document appropriate adult referrals to local workforce and social

service agencies to ensure persistence.

v. Coordinate logistics for first day of programming which includes but

not limited to co-enrolled and workforce trainings.

vi. Support resume development and job search activities for students.

c. Case management and Outreach:

i. Manage a caseload of students and conduct regular check-ins via email, text, app, and

record detailed data in case notes. Conduct follow up activities to track job placement and retention.

ii. Provide a safe and understanding environment for students.

iii. Assist in communicating with partners and other staff.

iv. Support outreach and collaborative efforts.

3. Complete required amount of professional development hours each year.

4. Perform related duties and fulfill responsibilities as required and/or assigned.

Bachelors Degree from an accredited college or university with major coursework in the Social Sciences, Education or a related field of study. Masters degree preferred.

1-3 years of experience providing services related to workforce development, and/or case management experience.

Experience providing services to non-traditional students, specifically at-risk populations.

Experience in multiple data collection and performance accountability.

Computer literate in Microsoft Word, Excel, and PowerPoint.

Equivalent combination of education and experience.

Bilingual in English and Spanish strongly preferred not required.

Salesforce or other CRM experience preferred.

Ability to communicate effectively both verbally and in writing.

Highly skilled in interpersonal relationships with students and adults in leadership, management, teaching, counseling and/or other professional positions.

Knowledge and experience working with underrepresented students such as low-SES, racial/ethnic minority, LGBT+, parents, immigrants, and veterans.

Ability to present an image of confidence and professionalism in appearance and attitude.

Ability to engage students to recognize their talents and create or awaken a desire to achieve.

Knowledge of workforce preparation and job readiness to include goal setting, career exploration, essential / soft skills, job search, interviewing and resume.

Knowledge of advising/counseling techniques and procedures.

Ability to organize work, set priorities, coordinate workload, handle multiple responsibilities, and meet deadlines.

Ability to deal with diverse situations and people and establish and maintain cooperative working relationships with staff and those contacted in the course of work.

Willingness to learn new things and eagerness to acquire new skills.

Estimated Annual Salary Range: $42,000-$50,000 and based on experience and education

Benefits: Employer-covered health, vision, and dental, and employer-covered life, plus affordable auxiliary plans and generous PTO policy.

Must possess a valid Class C Texas Drivers License or obtain a valid Class C Texas Drivers License within thirty (30) days after becoming a resident of the State of Texas.

Physical requirements include visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, bending, twisting, and walking to perform the essential functions.

Restore Education is committed to equal opportunity in employment for persons with disabilities and complies with the Americans with Disabilities Act of 1990 (ADA), as amended, and any other applicable state and federal laws. Accordingly, Restore Education does not discriminate against qualified individuals with disabilities regarding application, hiring, advancement, discharge, compensation, training or other terms, conditions, and privileges of employment. Moreover, it is Restore Educations policy to provide reasonable accommodations in employment to qualified individuals with disabilities so that they can perform the essential functions of the job, unless the accommodation would impose an undue hardship on the operation of Restore Educations business or would change the essential functions of the position. Retaliation against an individual with a disability for utilizing this policy or seeking a reasonable accommodation is prohibited. Individuals with any questions or requests for accommodation should contact the Human Resources Department.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.