Lead Medical Assistant in Phoenix, Arizona at IRONWOOD PHYSICIANS,P.C.

**Only candidates who currently hold a valid Medical Assistant certification or the ability to obtain w/in 90 days will be considered***

Medical Assistant Lead - Join Our Team!

Ironwood Cancer & Research Centers: beautiful state-of-the-art integrated Cancer and Women's Centers

Location: Phoenix, Arizona (Tatum & Shea) - will also travel to our Scottsdale location

Full-Time | Day Shift | Competitive Pay + Benefits

Are you passionate about patient care and ready to make a difference in the lives of those battling cancer? Ironwood Cancer & Research Centers is looking for a dedicated, compassionate, and detail-oriented Medical Assistant Lead to join our oncology team!

What You’ll Do:

• Provide hands-on support across all Medical Assistant functions, including clinic coverage
• Coordinate daily MA schedules and ensure balanced workload distribution
• Monitor team performance and assist the Office Manager with training, onboarding, and workflow consistency
• Lead quality assurance efforts, including competency checks and Standard of Care audits
• Serve as the first point of contact for MA-related concerns from patients and staff
• Oversee MA inboxes, voicemails, portal messages, and prescription lines to ensure timely follow-up
• Support inventory management and office supply coordination
• Promote a positive, team-oriented culture through mentorship and accountability

What We’re Looking For:

• Certified Medical Assistant (CMA, RMA, or equivalent)- must have certification within 90 days of hire
• 3+ years of MA experience in a fast-paced setting
• Medical oncology experience preferred
• Strong communication, organizational and customer service skills
• Compassionate, team-oriented, and adaptable personality
• EMR experience and computer proficiency a plus
• Positive, professional attitude with a team-first mindset and a passion for oncology care

Why Join Us?

• Work alongside renowned medical oncologists and a supportive clinical team
• Make a meaningful impact in the lives of patients facing cancer and other conditions
• Enjoy a collaborative, respectful, and growth-focused work environment
• Access to full health benefits and retirement plans
• Equal Opportunity Employer
• Must be willing to travel to other Ironwood locations

Ready to make a difference?

• Apply today and become a vital part of a team that’s changing lives—one patient at a time.
• Learn more at www.ironwoodcrc.com