Director of Health Plan Operations and Growth at EPIC Health System LLC – Southfield, Michigan

Director of Health Plan Operations & Growth

Location: Southfield, MI (Fully On-site Position)

Overview:

We’re launching a new healthcare insurance venture—and we're looking for a dynamic, entrepreneurial professional to join our founding team. This role will support the full lifecycle of developing and operationalizing a healthcare benefits plan from the ground up. You’ll play a hands-on role in designing, building, and scaling the internal operations of the plan while also collaborating with business development teams to promote and sell the plan to employer groups with 50+ employees.

Key Responsibilities:

• Support the end-to-end development of a new health insurance plan, including:
  • Benefits design
  • Network development
  • Claims operations
  • Customer service infrastructure
  • Compliance and regulatory submissions
• Work cross-functionally with leadership, actuaries, legal, tech, and marketing teams to launch and scale operations.
• Coordinate project timelines and ensure delivery of critical startup milestones (filings, licenses, systems implementation, etc.).
• Partner with the business development team to identify, engage, and close employer group prospects.
• Participate in sales meetings and provide technical or operational expertise during client discussions.
• Develop sales collateral, benefit summaries, and operational presentations for prospective clients.
• Represent the health plan at industry events, employer forums, and strategic partnership meetings.
• Monitor and improve processes, KPIs, and overall plan performance.

Qualifications:

• 3–7 years of experience in health insurance, healthcare operations, startup environments, or benefits consulting.
• Strong understanding of insurance operations, including underwriting, claims, provider networks, and regulatory filings (ACA, ERISA, etc.).
• Business development, B2B sales, or employer group benefits sales experience is highly preferred.
• Ability to work in a fast-paced, ambiguous environment and wear multiple hats.
• Excellent communication, presentation, and relationship-building skills.
• Passion for improving the healthcare system and building something from the ground up.

Preferred:

• Experience working in a health plan or TPA environment
• Familiarity with self-funded vs fully-insured plan designs
• Startup experience or strong entrepreneurial mindset

Why Join EPIC Health?

At EPIC Health, we’re building and launching innovative business ventures to transform healthcare access and delivery across Michigan. As a physician-led organization, we are expanding beyond traditional care by creating scalable, mission-driven solutions that meet the evolving needs of the populations we serve. Whether launching a new health plan, specialty services, and tech-enabled platforms, we need visionary leaders like you to help drive the operational excellence and entrepreneurial execution that bring these ventures to life.

What We Offer:

• Competitive salary with performance-based incentives
• Comprehensive health benefits (medical, dental, vision, life, disability)
• 401(k) retirement plan.
• Generous PTO and holiday package
• Professional development and leadership advancement
• Supportive, mission-driven leadership team

Apply Today

If you’re ready to drive impact at the intersection of insurance strategy and healthcare delivery, join a team that’s all-in on better care for every community we serve.

Learn more and apply at www.epichs.org
Background check required for this position.