FINANCIAL SERVICE REP II - FSR IV in PENSACOLA, Florida at Members First Credit Un

We’re Looking for Experienced, Member Focused Professionals Like You

If you have prior banking, credit union, cash handling, or member service experience and are looking for your next opportunity, we encourage you to consider joining Members First Credit Union of Florida. Whether you are currently an FSR II, FSR III, or FSR IV and are ready for a change, this may be a great opportunity to bring your experience to a team that values service, professionalism, and community.

At Members First, our employees make a difference every day. We are committed to creating a welcoming experience for our members and building relationships through our pillars of community, partnership, and family. If you take pride in delivering exceptional service and enjoy helping people with their financial needs, we would love to hear from you.

In this role, you will serve as a key point of contact for our members by providing prompt, accurate, and professional service in a concierge style environment. You will assist members with everyday financial transactions, answer questions, identify needs, and recommend products and services that can help support their financial goals.

Responsibilities include:

• Greeting and assisting members and guests in a professional and welcoming manner
• Processing routine transactions, including deposits, withdrawals, payments, advances, wires, official checks, and more
• Balancing daily transactions and maintaining accuracy in cash handling
• Identifying opportunities to cross sell Credit Union products and services
• Assisting with account maintenance and member service requests
• Resolving member concerns with professionalism, care, and attention to detail
• Supporting branch operations and maintaining a clean, secure, and organized work area
• Following all regulatory and compliance requirements, including BSA, AML, OFAC, CIP, and CDD

• High school diploma or equivalent
• Prior banking, credit union, teller, cash handling, or related member service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Good math, typing, and problem solving skills
• Ability to work efficiently and accurately in a fast paced environment
• Commitment to service excellence and confidentiality
• Must be bondable

• Monday through Friday: 8:00 a.m. to 5:00 p.m.
• Saturday rotation: 8:30 a.m. to 12:30 p.m.

This is an opportunity to join a team that truly values its employees and the members we serve. If you are looking for a place where you can contribute, grow, and make an impact each day, we invite you to apply and consider a future with Members First Credit Union of Florida.

Members First Credit Union of Florida is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.