Field Care Expert at Joshua's Pest Control – San Diego, California

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People-Focused

Helpful & Service Oriented by Nature

Highly Precise with Strong attention to detail

Values Established Procedure

Produces Repeatable, High Quality Results

Friendly, Factual & Professional in Communication

High Quality & Polished Work Output

Work Individually while contributing to a team effort

The focus of this job is providing highly polished service-based solutions while building & maintaining positive relationships with other individuals. It requires very careful adherence to well-defined procedures where high quality & repeatable results are needed. A successful individual will be patient & conscientious with the ability to work at an elevated yet steady pace. They will have a sincere appreciation for structure, accountability & professionalism. The job requires a high degree of communication skills and the overall expertise will come from training, knowledge and experience. Industry laws & regulations change constantly, making the job dynamic and subject to ongoing change and improvement.

Our Mission: We improve the quality of life for our customers, team & community!

Joshua's Pest Control is quickly establishing a reputation as the number one Pest Control Provider for homes and businesses in San Diego and we are excited to find the right Pest Control Technician to join our team! We want to hear from you and how you can help accomplish our mission!

As Joshua’s Pest Control’s Field Expert/Pest Control Technician, you will be responsible for providing industry leading pest control services while promoting and maintaining a positive brand & cultural image. You will drive our company vehicles from property to property and inspect for all general pests issues, offer pest control solutions while leaving positive impressions and building lasting customer relationships.

Duties & Responsibilities:

Be Punctual & Reliable
Attend & participate in the daily morning meetings
Drive a GPS monitored company vehicle and maintain a minimum Geotab score of 85

Represent Joshua’s Pest Control in a positive light with all customers and all other individuals you interact with.
Inspect structures, yards, fixtures and other applicable areas for general pest activity
Create custom pest control treatments for each customer
Review service notes prior to treatment and with customer after treatment

Verify/Obtain Signed Agreements & Automatic payments prior to service
Collect Payments and follow up on collections: Maintain a collection rate of 24%.

Explain product & service expectations to customers
Implement Integrated Pest Management practices with customers that help prevent future infestation.
Provide 5 Star service and Obtain 5 Star Reviews
Ring doorbells/Knock on doors prior to each service and greet customers
Responsible for completing a daily assigned route of 18 stops/18 properties in a timely manner. Must maintain a minimum completion rate of 96%.
Operate machinery, hand tools & other power tools
Work independently as well as part of a team. Contribute to team/department goals
Positively & collaboratively communicate with office staff and other technicians
Write comprehensive notes for each service provided regarding inspection findings, service plan details, products used, and any additional follow-up that may be needed.
Remove all spider webs from homes, structures, yards, fences, fixtures among other items and areas that may harbor spider webs.
Inspect-for & treat all general pests including but not limited to ants, spiders, cockroaches, rodents, fleas, ticks, pantry moths, silverfish and many others.
Maintain a clean and orderly company assigned vehicle on a daily basis
Submit pesticide “product “orders and maintain equipment
Responsible to ensure pesticide inventory and equipment in your vehicle is capable of treating any pest issue
Pass the weekly Vehicle Safety Inspection

Qualifications & Requirements:
Must be at least 21 years of age or older.
Must have a valid driver’s license
Must be insurable by the company’s vehicle fleet insurance.
Must be comfortable driving for long periods of time. [WE SERVICE ALL OF SAN DIEGO COUNTY]

High school diploma, GED, or equivalent. (Those seeking to pursue or are in higher education are also welcome to apply!)

Must be on time every day and complete routes as assigned daily with a completion rate of 96% or greater.
Applicants must be eligible to receive a license from the Structural Pest Control Board.

Must pass applicable state license exams to be considered for continued employment.
8-10 hour work days, 5 days per week, including Saturdays.
Overtime is common & a daily expectation.
This is a route based shift and does not have a designated end time. When you are finished with your 18 stops route, you are done for the day.

What Joshua’s Can Do For You:
Full-Time Position

Field Expert / Pest Control Technician
Wage Range: $20.00 - $22.00 (paid bi-weekly)

Paid training and Company-paid licensing
Company-paid Continuing Education
Campaign Incentives and Bonus Opportunities
Career Development and growth opportunities

Interpersonal development
Benefits:
Health, Vision & Dental Benefits (after 90 days probationary period)
401(k) w/Employer Contribution
Vacation time (PTO) is awarded after completing your 1st year of employment

Please do not call or visit our office. We're reserving our lines for our amazing customers!