Vineyard Stays & Experience Assistant at ONX Wines – Paso Robles, California

Job Title: Vineyard Stays & Experience Assistant

Reports To: Vineyard Stays & Experience Manager

Location: In Person at ONX Estate Vineyard - 1200 Paseo Excelsus, Templeton Overtime Status: Non-Exempt

Last Updated: 3/20/2026

Job Status: Part-Time, Non-Exempt (Hourly)

Pay Range:

Schedule: Please note, we are hiring two employees to cover two different shift schedules:

? Schedule A: Sunday, Monday, Tuesday, and Wednesday - 10:00 am to 5:30pm

? Schedule B: Thursday, Friday, Saturday, and Sunday – 9:30am to 5:30 pm

Job Summary:

The Vineyard Stays & Experience Assistant is a cross-functional hospitality role responsible for delivering seamless, elevated, and highly personalized guest experiences across both ONX Vineyard Stays and Estate Vineyard Experiences.

This role is designed for someone who doesn’t simply host guests—but creates moments, tells stories, and elevates every detail of the ONX experience.

Operating at the intersection of luxury hospitality, storytelling, and operational excellence, this individual serves as both a concierge-level host and an estate ambassador. From curating bespoke guest itineraries and orchestrating luxury stays to leading immersive vineyard tours and tastings, this role ensures every guest interaction reflects the highest standard of ONX hospitality.

The ideal candidate thrives in both guest-facing and operational environments, is energized by connecting with people, and brings a natural ability to anticipate needs, tell compelling stories, and create memorable, place-based experiences rooted in wine, land, and lifestyle.

Core Responsibilities:

Luxury Hospitality & Guest Experience

? Deliver white-glove, anticipatory service across all guest touchpoints—from pre-arrival planning through post-visit follow-up

? Serve as a primary concierge and host, crafting personalized itineraries including winery visits, dining, and local experiences

? Create seamless arrival and departure experiences that feel warm, polished, and intentional

? Build authentic relationships with guests to enhance loyalty, satisfaction, and repeat visitation

? Handle all guest communication (phone, email, and in-person) with professionalism, warmth, and brand

alignment

Vineyard Stays Operations

? Coordinate and execute daily operations of ONX Vineyard Stays properties with precision and attention to detail

? Ensure all residences and guest spaces are impeccably prepared and consistently reflect luxury standards

? Maintain awareness of guest profiles, VIP arrivals, celebrations, and special requests to personalize each stay

? Manage reservations, booking systems, confirmations, and payments with accuracy and discretion

? Support hands-on property readiness, including light staging, outdoor upkeep, and presentation

Estate Stewardship & Outdoor Engagement

? Maintain a strong presence across the estate, ensuring all guest-facing environments reflect ONX’s luxury and agricultural standards

? Assist with light landscaping, outdoor setup, and maintaining the overall aesthetic of the property

? Participate in basic animal care and farm-related tasks as part of the estate experience

? Work comfortably outdoors in varying weather conditions while maintaining a polished guest experience

? Assists in maintaining Kawasaki Mules (Utility Vehicles) used for tours, including refueling, cleaning, and monitoring tire pressure.

Team Collaboration & Operational Support

? Collaborate across departments to support tastings, events, and guest experiences

? Adapt fluidly between Vineyard Stays and Experiences based on business needs

? Assist with additional operational initiatives, including:

? Guest follow-up and communication

? Marketing support (handwritten notes, invitations, local outreach)

? Experience development and refinement

? Uphold all safety protocols and ensure a secure and welcoming environment for guests

Vineyard Experiences & Wine Hospitality

The Vineyard Stays & Experience Assistant is expected to cross train in support of leading engaging vineyard tours and wine tastings, and delivering educational, memorable, and polished experiences, in the event of heavy bookings and/or if the Vineyard Experience Host is on vacation or sick.

Vineyard Tours duties include:

? Share the ONX story through compelling storytelling, connecting guests to the land, farming practices, wines, and philosophy

? Host VIP guests, private groups, and curated estate experiences with confidence and personalization

? Promote wine sales, experiences, and club memberships in a natural, relationship-driven manner

? Execute additional experiences such as vineyard picnics, private tastings, and seasonal offerings

Supports general vineyard supply inventory management, ensuring adequate stock levels for tour operations

What Success Looks Like in This Role

? Guests feel genuinely cared for, known, and impressed at every interaction

? Experiences feel effortless, elevated, and highly personalized

? The employee confidently moves between concierge, host, storyteller, and operator

? Both Vineyard Stays and Experiences run seamlessly, even in dynamic conditions

? The ONX story is consistently brought to life in a way that builds emotional connection and drives revenue

Qualifications & Skills:

Hospitality & Interpersonal Excellence

? Naturally warm, engaging, and confident with a passion for creating meaningful guest experiences

? Exceptional communication and interpersonal skills with the ability to connect authentically with a wide range of guests

? Strong storytelling ability, bringing wine, land, and experiences to life

Wine, Vineyard & Local Knowledge

Requires knowledge of, or strong interest in learning:

? Wine and tasting techniques

? Vineyard practices and farming

? ONX Wines and philosophy

? Paso Robles wineries, restaurants, and local attractions

Operational & Administrative Capability

? Highly organized with strong attention to detail and the ability to manage multiple priorities

? Comfortable working within reservation systems, email communication, and office tools (Google Workspace, Microsoft Office)

? Ability to work independently while maintaining accountability and high standards

Physical & Environmental Requirements

? Ability to lift up to 40–60 lbs and perform hands-on tasks as needed

? Comfortable working both indoors (office/admin tasks) and outdoors (vineyard and estate environment)

? Flexible schedule, including weekends, holidays, and occasional after-hours guest support

Additional Information:

This job description is a summary of typical job functions and is not intended to be exhaustive. Duties and responsibilities may change based on business needs.

ONX Wines is committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind in accordance with applicable federal, state, and local laws.

Applicants must be authorized to work in the United States without the need for visa sponsorship.

About ONX Wines:

At ONX Wines & Vineyards, our ambition is clear: to craft wines we believe stand among the fi nest in the world, while honoring the soils, varieties, people, and histories that make them possible. Rooted in Paso Robles and guided by intention, our work begins with a shared conviction—first and foremost, we love great wine.

We believe greatness is never accidental. It is the result of deliberate design, disciplined craftsmanship, and a series of meticulous choices made with care and purpose. Every decision, from vineyard to bottle, reflects our commitment to the highest standards of quality and integrity.

Those standards begin in the vineyard. As a certified California Sustainable Vineyard, we are dedicated to responsible farming practices and a long-term relationship with the land. Stewardship is not a trend for us—it is a responsibility. We strive to leave our soils, ecosystems, and community stronger than we found them.

Our wines are complex by nature yet effortless in enjoyment. They create moments of simple pleasure while telling a deeper story—of rocks and dirt, vines and grapes, effort and artistry. They connect people to the agricultural foundations we respect and to the everyday wonder of the natural world.

ONX is built at the intersection of precision and possibility. Thoughtful farming. Intentional winemaking. Curiosity about what could happen when craft meets creativity. Rocks and dirt. Vines and grapes. Effort and art. What will happen?