Senior Manager of Administration at Vail Place – Hopkins, Minnesota

Now Hiring: Sr. Manager of Administration

Salary: $75,000 +based on experience

Vail Communities is seeking a strategic and highly organized Sr. Manager of Administration to strengthen the operational backbone of our organization.

This role is supervised by the Senior Director of Administration and Compliance and is responsible for ensuring that administrative infrastructure, information systems, and technology platforms actively support compliance, accountability, and organizational growth.

Our mission is to create pathways for recovery through relationships, purpose, and opportunity. To deliver on that mission, we must have strong, secure, and well-integrated internal systems. This position plays a critical leadership role in building and maintaining that foundation.

Who Are We:

Vail has been serving the Twin Cities for over 40 years, offering individuals with serious mental illnesses a single point of access for coordinated care. We are a community-focused organization that values dignity, inclusion, community, opportunity, and excellence.

What We Offer

• Flexible Hybrid Work Model
  Balance remote and in-office work to support both your professional success and personal well-being.
• Comprehensive Benefits Package
  Access free and affordable ancillary health services for you and your family.
• Generous Paid Time Off
  Begin with 2.5 weeks of PTO annually, plus 11 company-paid holidays and 5 personal days.
• Work-Life Balance
  Safe and sick time, along with scheduling flexibility, help you manage life’s demands with confidence.
• Training & Professional Development
  Paid training and ongoing learning opportunities to support your growth and advancement.
• Company-Provided Equipment & Support
  We equip you with the tools and technology you need to perform at your best.
• Employee Assistance Program (EAP)
  Confidential resources and support services for you and your family’s overall well-being.

What You’ll Do:

The Sr. Manager of Administration supports enterprise-wide administrative operations, information systems oversight, and technology alignment to ensure:

• Regulatory compliance
• System integrity and security
• Administrative and Compliance efficiency
• Clear documentation and internal controls
• Scalable infrastructure to support growth

This is a cross-functional role that partners across departments to ensure that systems, processes, and compliance requirements are aligned and function effectively.

Information Systems & Technology Compliance (Core Focus)

This role is responsible for ensuring that technology and information systems actively protect the organization and support compliance.

• Oversee system security, cybersecurity monitoring, and risk mitigation
• Maintain oversight of access controls, user permissions, and data governance practices
• Serve as primary liaison with IT vendors and manage service coordination
• Evaluate and strengthen technology infrastructure to improve efficiency and reduce risk
• Ensure platforms support compliance requirements, reporting accuracy, and audit readiness
• Partner with leadership to identify technology gaps that may create compliance exposure
• Support staff training and system adoption to ensure proper use and accountability
• Maintain documentation of system configurations, protocols, and safeguards

This position ensures that technology is not just operational — but compliant, secure, and strategically aligned.

Administrative Leadership

• Strengthen and standardize internal processes, workflows, and documentation systems
• Oversee day-to-day office operations and vendor coordination
• Support onboarding and offboarding logistics in partnership with HR
• Contribute to administrative and IT budget planning
• Maintain organized records and scalable operational infrastructure

What You Bring:

• A bachelor’s in information systems, Information Technology, Business Administration, or related field.
• 3-7 years of experience managing internal information systems, technology vendors, or IT operations
• Experience in a nonprofit, healthcare, behavioral health, or other regulated environment strongly preferred
• Preferred certifications in Microsoft 365 or Azure Administration

What We’re Looking For

• Strong operational and systems-thinking skills
• Experience managing administrative and/or information systems in a regulated environment
• Working knowledge of Microsoft 365 systems and other enterprise platforms
• Ability to assess risk and implement structured solutions
• High attention to detail and process integrity
• Clear and professional communication skills
• Commitment to accountability, equity, and continuous improvement

Why Join Vail Communities?

This is a high-impact role focused on strengthening the infrastructure that protects and powers our mission.

If you are motivated by:

• Building secure and compliant systems
• Improving administrative efficiency
• Reducing risk through strong information system integrity
• Creating infrastructure that supports meaningful community impact

We encourage you to apply!