Comfort Advisor- HVAC Sales at Intermountain Home Services LLC – Garden City, Idaho

Position Mission
To drive revenue and deliver exceptional customer experiences by providing in-home HVAC system consultations, designing comfort solutions, and closing sales with professionalism, accuracy, and care.

Overview:
Diamond Heating, Cooling, Plumbing & Electrical is hiring a Comfort Consultant to join our residential sales team. In this role, you’ll meet with homeowners, assess their heating and cooling needs, and recommend customized solutions that fit their comfort goals and budget. You’ll manage the full sales process from lead to close, supported by a strong marketing and service team.

This is an excellent opportunity for a self-motivated, people-oriented sales professional who thrives in a performance-driven environment and is passionate about helping customers find the right solutions for their homes.

Key Responsibilities:

• Perform in-home consultations to assess HVAC system needs and explain product and service options
• Build trust and rapport with homeowners by educating them on energy efficiency, equipment, warranties, and financing
• Present proposals and close sales with professionalism, urgency, and integrity
• Accurately measure, scope, and communicate installation needs for job setup
• Work closely with installation coordinators and field teams to ensure a seamless customer handoff
• Maintain accurate records in CRM and follow up with leads in a timely, consistent manner
• Meet or exceed monthly sales goals and KPIs
• Attend training sessions, team meetings, and ride-alongs to maintain product knowledge and sales technique
• Represent the brand with professionalism and pride in every customer interaction

Qualifications:

• 2+ years of experience in residential sales, in-home consultations, or HVAC systems
• Familiarity with HVAC products, installation processes, and comfort system design a plus
• Excellent interpersonal and communication skills
• Outstanding customer service skills
• CRM and basic computer proficiency required
• Strong organizational and time management skills
• Valid driver’s license and clean driving record
• Must pass background check and drug screening

Why you should work with us:

One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company; they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Benefits That Support the Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and 6 paid holidays

Diamond is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.