Project Coordinator - IT at 123Dentist – Toronto, Ontario

We’re looking for a Project Coordinator – IT to support the delivery of technology projects across data & analytics, software, enterprise systems, and infrastructure.

Working within our Project Management Office (PMO), you’ll play a key role in keeping projects organized, on track, and on scope—while collaborating with multiple stakeholders across the business.

This is an excellent opportunity for someone early in their project management career who is eager to learn, grow, and make an impact in a fast-paced environment.

• Coordinate and support end-to-end IT project delivery (ERP/CRM, cloud, data & analytics)
• Maintain project plans, schedules, and status reports
• Track milestones, risks, issues, and action items
• Facilitate project meetings (stand-ups, planning sessions, retrospectives)
• Communicate updates clearly to technical and non-technical stakeholders
• Support scope, change, and dependency management
• Maintain risk and issue logs and support mitigation planning
• Assist with change management, training, and rollout activities
• Coordinate UAT and system configuration activities
• Manage project documentation using Jira and other tools
• Contribute to improving PMO processes and templates
• Collaborate with IT, Data & Analytics, Operations, Finance, and vendors

• Diploma or degree in IT, Business, Project Management, or related field
• 2–4 years of experience in project coordination, IT support, or business analysis
• CAPM, PMP, or Agile certifications (nice to have)

• Experience with tools like Jira, Asana, Confluence, or SharePoint
• Familiarity with Agile/Scrum environments
• Experience supporting system implementations or tech rollouts
• Strong organizational and multitasking skills
• Excellent communication skills across all levels
• Detail-oriented with a proactive, problem-solving mindset
• Collaborative and adaptable, with a team-first approach
• Exposure to ERP/CRM, data & analytics, or BI tools (an asset)
• Experience in healthcare, dental, or multi-site environments (preferred)
• Interest in AI tools and emerging technologies (an asset)

123Dentist is one of Canada’s largest and fastest-growing dental support organizations.

• 🦷 450+ clinics nationwide
• 👥 8,000+ team members
• 🎯 One shared mission: to make Canadians smile

We provide the non-clinical backbone—HR, Marketing, Finance, Operations, and Procurement—so our clinics can focus on delivering exceptional patient care.

👉 Learn more at 123dentist.com

123Dentist is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.

🙏 Thank you for your interest. Only candidates selected for an interview will be contacted.

Job ID: 11056