Residence Life Coordinator at Arkansas State University – Jonesboro, Arkansas

Position #: A00510

Department: Director of Residence Life

Employment Status: Full time (29-40 Hrs)

# of openings: 1

Proposed Salary Range: Commensurate with Experience

Type of Employment: Staff

Location: ASU-Jonesboro

Closing: 4/17/26
Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Residence Life Coordinator is a full-time, 12-month, live-in position and serves on the University Housing team. The position is responsible for the overall management of a residence hall(s) in a large housing operation. Residence Life Coordinators will be responsible for the facilitation of student development through individual student interactions, building residence hall community, and implementing innovative programs and services that promote co-curricular engagement. Residence Life Coordinators supervise in-hall student staff members in multiple capacities.

We are seeking candidates who bring innovative ideas to enhance the overall student experience at Arkansas State University. Ideal candidates will excel in a collaborative working environment and hold the skills to make decisions independently.

Duties & Responsibilities:

Student Development, Student Conduct and Emergency Response

• Promote, supervise, and advise on student development themed programming, community building, hall council and leadership development
• Focus on relationship building and student interaction on a daily basis with hall residents
• Serve as a visible and accessible resource in the residence hall community for student interaction
• Assist hall staff in promoting an environment that is safe, conducive to studying and well-maintained
• Provide support and resources for students living on campus, and referrals when appropriate
• Serve in a designated on-call rotation. Residence Life Coordinators are on-call approximately 2-5 weeks throughout each semester, including summer and break periods
• Respond to and follow-up on emergency and management situations as needed
• Communicate through duty reports, incident reports and email notifications as needed
• Maintain Maxient database for student conduct, crisis and students of concern
• Create an inclusive community in the residence hall through educating and challenging RA staff, individual conversations with staff/students and personal development in these core areas
• Under the Clery Act, Residence Life staff are considered Campus Security Authorities and as such are required by law to report the following crimes to the on-call system and to UPD immediately upon learning of them: criminal homicide, sex offenses, robbery, aggravated assault, burglary, motor vehicle theft, arson, liquor law violations, drug violations, weapons violations, stalking, domestic violence and dating violence. This position is also required to report bias-related (hate) crimes for the following offenses: criminal homicide, sex offenses, robbery, aggravated assault, burglary, motor vehicle theft, arson, larceny-theft, intimidation, simple assault and damage/destruction/vandalism of property

Operations & Administration

• Manage and mediate roommate conflicts and collaborate with room assignments staff on the room move process
• Coordinate the day-to-day operations and the opening/closing of a residence hall
• Effectively utilize the Star Rez operational systems to perform administrative functions of the position
• Perform other functions and assume responsibilities related to hall management as assigned

Resident Advisor and Student Management

• Supervise, train and mentor resident assistant (RA) and desk assistant staff
• Communicate and hold student staff accountable for job expectations as outlined by Residence Life, and any additional expectations established within the community
• Develop student staff to become effective student leaders
• Facilitate ongoing communication with student and professional Residence Life staff

Other duties as assigned

Knowledge/Skills/Abilities:

Knowledge of university housing practices and procedures, housing record keeping procedures, and university purchasing practices and procedures related to housing operations

Ability to maintain records and prepare reports related to housing operations and interpret housing rules and regulations

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Strong interpersonal, written and verbal communication skills, ability to effectively work and interact respectfully within a diverse and inclusive environment, demonstrated leadership and supervisory abilities are required.

Minimum Qualifications:

An earned Bachelor's Degree is required

Candidates will also be required to live in the residence hall for twelve months per year

E-Verify Participation Notice:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf