Office Assistant/Receptionist: Home Care Agency (Bilingual pref) in Philadelphia, Pennsylvania at Chosen Family Home Care

Job Overview

The office coordinator is responsible for fostering a professional atmosphere that will allow staff to thrive and for promoting daily office activities ensuring that our client and caregiver needs are met in an honorable manner. The office coordinator also helps to promote Chosen Family Home Care in the community.

About the company: Chosen Family Home Care was launched to do things differently. Culture is the heart and soul of Chosen Family Home Care. We are an organization dedicated to serving the LGBTQ community as well as the extremely diverse clients we have throughout Philadelphia and surrounding counties. Understanding the needs of our community is essential to a successful partnership that allow our senior and disabled clients to thrive.

Our caregivers are the core of the organization. We foster a culture that recognizes the value that our caregivers bring to our organization and to our clients on a daily basis. Our caregivers are pioneers in creating understanding and empathy for our patient. The passion of our home health aides and caregivers makes them a part of the team of both the organization and the diverse individuals that we serve.

We take your trust in bringing us into your home very seriously. Chosen Family Home Care talks a lot about family, and our principle is to put somebody in your home that we would place with our own parents. We work in symphony with you to bring peace of mind and be your advocate as you or your senior loved one ages.

Location

Our office is located just north of Center City Philadelphia in the Spring Garden area of Philadelphia, but we support seniors all over Philadelphia. This position is office based with the hours of Monday through Friday 8:30am - 5pm. For more information about our company view our website at www.chosenfamilyhomecare.com.

Job Responsibilities may include but are not limited to:

Be the main phone point of contact; Determine each caller or visitor’s purpose in a pleasant manner and promptly notify the appropriate staff member and direct calls or concerns as neededScreen and greet office visitorsEnter and maintain accurate client and caregiver records in the operating softwareDemonstrate open and effective communication with office staff, clients, and employeesHelp to maintain client and caregiver filesAssist with the Onboarding of New EmployeesOversee inventory of office supplies; Facilitate the distribution of supplies and materials to caregivers and clients as neededEnsure company standards are met and upheldMaintain regular attendance at the office to execute job responsibilitiesPerform any and all other functions deemed necessaryThe successful candidate will have:

Strong computer skills and comfort working in databases and on Internet browsers.Excellent organizational skills, problem solving skills, and customer service.Good telephone voice and skills.Full understanding of Google Docs, and preferably all of GoogleWill bring their own team player attitude to our team-oriented environment.A warm, friendly, compassionate demeanorA self-starting, upbeat, positive, go-getter attitude.Be bilingual in Spanish (Preferred, but not required)Position Also Comes With:

Employer Supplemented InsuranceTime Off Policy401(k) with a match up to 3%Ongoing Training and Development