Commercial Lines Account Manager at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Commercial Lines Account Manager in the United States.

This role is responsible for managing and growing a portfolio of commercial lines insurance accounts, serving as the primary liaison for clients while ensuring high-quality service delivery. You will oversee daily account management, renewals, and new business opportunities, while coordinating with internal and offshore teams to streamline workflows and maximize efficiency. The position offers a remote work environment, requiring strong organizational skills, attention to detail, and proactive communication. You will contribute to client retention, policy accuracy, and overall business growth by applying your insurance expertise and problem-solving abilities. This role is ideal for someone who thrives in a client-focused, collaborative, and fast-paced setting, with a commitment to delivering excellent customer service.

• Serve as the primary point of contact for commercial lines clients, managing day-to-day service, renewals, and new business activities.
• Build and maintain strong relationships with clients, carriers, internal team members, and offshore support teams to ensure seamless account management.
• Provide monthly account recaps and updates, maintaining accuracy in all client and policy records within the management system.
• Ensure adherence to established service standards, workflows, and processes, including paperless documentation and timely responses to inquiries.
• Identify opportunities for account growth, including policy updates, coverage recommendations, and new business development.
• Collaborate with offshore teams to execute account tasks efficiently, ensuring high-quality and timely service delivery.
• Stay current on market conditions, insurance products, and technical tools to provide informed guidance to clients.

• 3 to 5+ years of experience in Commercial Lines retail insurance account management.
• Active Property & Casualty (P&C) Insurance License.
• High School Diploma or equivalent; additional certifications a plus.
• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in computer, internet, and Microsoft Office tools; ability to maintain reliable internet connectivity.
• Self-starter with problem-solving skills and the ability to work effectively with offshore teams.
• Patience, cultural awareness, and ability to collaborate across diverse teams.

• Competitive salary and performance-based incentives.
• Paid time off and flexible remote work arrangements.
• Comprehensive health, dental, and vision coverage (varies by location).
• Opportunities for professional development and career growth.
• Collaborative, inclusive, and supportive team environment.