Manager - Facilities in Indianapolis, Indiana at Indygo

This is an onsite position. This role will not be remote.

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE

As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.

INDYGO MISSION

IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.

Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.

Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication: We value open and honest conversations with each other, our riders and the community.

Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety: We ensure safe and secure environments.

BENEFITS WE OFFER

• Full-time positions with guaranteed 40 hours per week
• Medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
• Free on-site wellness clinic for employees and their families
• Retirement plans (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Eligibility for the Federal Loan Forgiveness Program

POSITION PURPOSE

The Facilities Manager, under the general direction of the Director of Facilities, oversees, coordinates, and monitors facility and grounds maintenance operations. The individual ensures that facility systems are properly maintained, supports maintenance staff, and provides technical assistance to the Facility Supervisor and Director of Facilities.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Oversee all functions related to facility and grounds maintenance and upkeep.
• Oversee maintenance of building systems, including but not limited to: heating, ventilation, and air conditioning (HVAC), wash racks and fuel lanes, fueling systems, tanks, lubrication systems, plumbing, and electrical systems.
• Coordinate on‑call coverage for facilities and properties during emergencies (e.g., water or gas leak repairs, snow removal).
• Oversee the work order process, including prioritizing work and establishing work schedules.
• Adhere to preventative maintenance programs for facility systems and equipment, updating schedules as needed.
• Evaluate maintenance and cleaning performance at bus stops and shelters to ensure required tasks are completed.
• Ensure damage to signs, posts, shelters, bike racks, and benches is assessed and repaired.
• Serve as project manager, as needed, for contracts involving building upgrades, new site construction, and installation of shelters, benches, bike racks, and related infrastructure.
• Audit contracted service provider performance and reports findings.
• Assist in managing environmental compliance programs for the building and related properties.
• Ensure compliance with all applicable federal, state, and local regulations regarding facility maintenance, repairs, and upgrades, including requirements of the Environmental Protection Agency (EPA) and local regulatory agencies.
• Make recommendations regarding improvements, expansion, and development of facilities. Provides support to other departments for activities requiring the use of facilities or facilities personnel.

OTHER FUNCTIONS

• Review facilities for compliance with regulatory guidelines (e.g., Occupational Safety and Health Administration [OSHA], EPA, Indiana Department of Environmental Management [IDEM]).
• Assist in preparing contracts, requests for proposals (RFPs), and reports.
• Attend and participate in professional meetings and training sessions; maintain awareness of new trends and developments in facility maintenance.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Directly supervise one or more employees.
• Apply supervisory responsibilities according to organizational policies and all applicable laws.
• Plan, schedule, assign, and direct work; establish goals for staff; evaluate employee performance; and address and resolve work-related issues.
• Review and monitor productivity standards and ensure fair and equitable treatment of all employees.

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

• Formal trade school training or an associate degree in facility management, engineering, construction technology, or a related field is preferred.
• A minimum of five (5) years of experience in building or facilities maintenance is required.
• An equivalent combination of education and experience that provides the required knowledge, skills, and abilities will be considered. Examples include:
  • In lieu of an associate degree: two (2) years of related college coursework or two (2) years of additional related work experience.
  • In lieu of formal trade education: one (1) year of related work experience.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• General knowledge of methods and techniques of facility and building maintenance.
• General knowledge of engineering concepts, construction drawings, blueprints, landscaping techniques, drainage systems, and site preparation.
• Working knowledge of equipment, tools, and materials used in facility maintenance activities.
• Working knowledge of electrical, HVAC, hydraulics, pneumatics, and plumbing systems.
• Thorough knowledge of construction and project management principles, including scheduling and deadline management.
• Thorough knowledge of occupational hazards and applicable safety regulations.
• Thorough knowledge of EPA regulations, environmental requirements, and permitting processes.
• General knowledge of applicable local, state, and federal laws, ordinances, regulations, and codes related to zoning and environmental compliance.
• Ability to read and interpret construction drawings, plans, and specifications.
• Ability to develop cost estimates and manage budgets effectively.
• Ability to foresee and address issues proactively.
• Ability to operate standard office equipment and use computer-based technology, including Microsoft Office, databases, and spreadsheets.
• Ability to communicate effectively in person, by phone, and in writing with internal and external stakeholders.
• Above-average decision-making, problem-solving, and mathematical abilities (including percentages, ratios, fractions, and basic operations).
• Ability to prioritize, organize, and manage time and tasks effectively.

PHYSICAL DEMANDS

To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.

• Ability to work in office, garage, and warehouse environments with deadlines.
• Ability to work independently with minimal supervision.
• Ability to remain stationary for extended periods and move between departments and facilities throughout the workday.
• Ability to recognize hazards and respond appropriately.
• Ability to identify fluids in equipment using color or alternative indicators.
• Exposure to heavy machinery, equipment noise, extreme temperatures, fumes/odors, hazardous materials, and dust may occur.
• Local travel may be required. Occasional evening and weekend work may be required.

IndyGo is an Equal Opportunity Employer