Senior Director, Enterprise Operations in United States at Jobgether

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Director, Enterprise Operations based in the United States.

The Senior Director, Enterprise Operations will play a pivotal role in driving enterprise-wide transformation and improving operational performance within a fast-growing healthcare technology organization. Reporting to the Chief Clinical Operations Officer and partnering closely with the Chief Information Officer, you will shape and execute a multi-year strategy focused on operational excellence and business efficiency. You will lead high-impact initiatives designed to streamline processes, optimize resources, and integrate AI-powered solutions across core business functions. Working with senior leadership, technical teams, and cross-functional stakeholders, you will translate strategic priorities into measurable business outcomes. This role offers an opportunity to influence organizational effectiveness, accelerate digital transformation, and establish a culture of continuous improvement. The ideal candidate is a strategic and hands-on leader who combines business acumen, technological expertise, and strong execution capabilities.

• Enterprise Transformation Strategy: Define and lead a multi-year enterprise transformation strategy, identifying high-impact opportunities to improve operational efficiency, organizational effectiveness, and overall business performance.

• Transformation Roadmap Execution: Drive enterprise-wide transformation initiatives from initial concept through implementation, ensuring projects deliver measurable improvements in productivity, operational speed, and cost efficiency.

• Operational Excellence: Identify organizational bottlenecks, process inefficiencies, and structural challenges, developing and implementing solutions that improve workflows, resource utilization, and internal operating models.

• AI and Technology Integration: Champion the adoption of enterprise AI solutions, intelligent automation, and advanced analytics across core business functions in partnership with technical teams.

• Performance Measurement and ROI: Establish and monitor transformation KPIs, including productivity improvements, cost-to-serve reductions, and operational throughput. Track realized returns on investment in collaboration with Finance and ensure alignment with financial benchmarks.

• Cross-Functional Leadership: Lead and develop a team of strategic operators responsible for executing transformation projects while coordinating closely with technology teams and business stakeholders.

• Strategic Problem-Solving: Proactively identify barriers to transformation, assess organizational needs, and recommend the investments and resources required to accelerate results.

• Change Management and Culture Development: Drive organizational adoption of new processes, technologies, and operating models while fostering a high-performance culture centered on continuous improvement, accountability, and AI fluency.

• At least 15 years of overall professional business experience, including a minimum of 8 years leading large-scale operational or digital transformation initiatives within growth-stage or enterprise technology organizations.

• Demonstrated experience designing and executing enterprise-wide transformation strategies, with a proven ability to translate strategic objectives into actionable initiatives and measurable outcomes.

• Strong expertise in organizational redesign and process optimization, including identifying operational challenges, evaluating solutions, building stakeholder alignment, and leading implementation.

• Proven track record of deploying enterprise AI solutions, automation workflows, and advanced analytics to improve operational performance and organizational efficiency.

• Strong financial and analytical capabilities, including financial modeling, business case development, investment evaluation, and post-implementation ROI measurement.

• Experience leading complex, cross-functional transformation programs and managing organizational change across multiple departments and business functions.

• Ability to work effectively with technical teams, senior executives, and operational stakeholders to align business priorities with technology initiatives.

• Excellent strategic thinking, problem-solving, and decision-making skills, with the ability to navigate ambiguity and manage competing priorities.

• Strong leadership and team development capabilities, with experience building high-performing teams and encouraging innovation, accountability, and continuous improvement.

• Exceptional communication, influencing, and stakeholder management skills, with the ability to gain alignment and drive organizational adoption.

• A proactive, execution-oriented leadership style and the ability to thrive in fast-paced, high-growth environments.

• Competitive annual base salary: $211,000–$265,000, depending on qualifications, experience, skills, and geographic location.

• Eligibility for discretionary annual bonus compensation.

• Equity participation through discretionary restricted stock units.

• Comprehensive healthcare coverage, including medical, dental, and vision insurance.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).

• Life and disability insurance coverage.

• Access to professional coaching and mental health therapy services.

• Competitive paid time off, including vacation, sick leave, and company holidays.

• Paid parental leave.

• 401(k) retirement benefits.

• Monthly technology allowance.

• Employee well-being initiatives, community celebrations, activities, and additional workplace perks.

• Fully remote working arrangement within the United States.

• Opportunity to shape enterprise strategy and lead transformative AI-driven initiatives in a growing healthcare technology environment.