Light Duty Operator - Impound Driver in Alexandria, Virginia at HWS LLC

Light Duty Operator - Alexandria, VA Shift Schedule - One day off each week (day off will be Wed, or Thur; off on Saturday each week).

Shift schedule 7:00a - 7:00p

Towing and recovery

• Respond to dispatched calls promptly, including police rotation, accident scenes, breakdowns and customer requests.
• Load, secure and transport vehicles with wheel-lift and rollback equipment using correct tie-down and damage-prevention practices.
• Perform light winching and recovery of vehicles from ditches, parking structures and tight spaces.
• Set up safe work zones at roadside and accident scenes with cones, flares and warning lights; follow Move Over and Quick Clearance practices.
• Clear accident debris as required by law enforcement or local ordinance.

Impound and private property towing

• Perform private property and law enforcement impounds in line with state and local towing regulations.
• Verify proper authorization, signage and documentation before every private property tow.
• Photograph each vehicle before hookup and at drop-off to record condition.
• Complete accurate inventory of vehicle contents and condition at the time of impound.

Impound lot operations

• Check vehicles into and out of the lot, and keep stall locations and records current.
• Verify owner identity, proof of ownership and payment before releasing vehicles.
• Assist with lien, auction and abandoned vehicle processing as directed.
• Keep the lot secure, organized and free of hazards.

Customer service and paperwork

• Treat vehicle owners, police officers and property managers professionally, including in tense situations.
• Complete tow tickets, invoices and electronic dispatch entries accurately and on time.
• Collect payments and follow cash-handling procedures.

Equipment care and safety

• Complete pre-trip and post-trip truck inspections and report defects immediately.
• Keep the truck clean, stocked and in good working order.
• Follow all company safety policies and DOT and state traffic laws.
• Report accidents, damage claims and incidents to a supervisor right away.

Equal Employment Opportunity. Valor Fleet Services is an Equal Opportunity Employer. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion or creed, sex (including pregnancy, childbirth, lactation, and related medical conditions), sexual orientation, gender identity or expression, national origin or ancestry, age (40 and over), physical or mental disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, transfer, discipline, and separation.

Essential Functions and Reasonable Accommodation. The Essential Functions stated above are the fundamental duties of this position and were prepared in writing before the position was advertised or interviews were conducted, so that they may serve as evidence of the essential functions of the job under the Americans with Disabilities Act, 42 U.S.C. § 12111(8). Valor Fleet Services provides reasonable accommodation to qualified individuals with disabilities to enable them to perform these essential functions, unless doing so would impose an undue hardship. Applicants and employees who need an accommodation should contact Human Resources.

Pregnancy, Childbirth, and Related Medical Conditions. You have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions, including lactation. Consistent with the federal Pregnant Workers Fairness Act, the PUMP for Nursing Mothers Act, and applicable state law, including the South Carolina Pregnancy Accommodations Act, S.C. Code Ann. § 1-13-10 et seq. Valor Fleet Services provides reasonable accommodations for known limitations related to pregnancy, childbirth, or related medical conditions unless doing so would impose an undue hardship. You will not be required to accept an accommodation you did not request, and you will not be required to take leave if another reasonable accommodation can be provided.

Compensation Disclosure and Wage Discussions. Where required by law including the Maryland Wage Range Transparency Act and Virginia’s pay transparency law effective July 1, 2026, the wage or salary range, a general description of benefits, and any other compensation offered for this position will be disclosed in each public and internal posting. Valor Fleet Services does not seek or rely on an applicant’s wage or salary history where prohibited by law. Employees have the right to inquire about, discuss, or disclose their own wages or those of other employees, and will not be retaliated against for doing so.

Fair Labor Standards Act Classification. The FLSA classification stated above reflects Valor Fleet Services’ good-faith determination as of the date of this description. Classification depends on actual job duties and compensation rather than job title, and is subject to periodic review and change.

Employment Eligibility. All offers of employment are contingent on satisfactory completion of Form I-9 employment eligibility verification. Where required by state law, Valor Fleet Services participates in E-Verify, including for all employees in South Carolina, for employees in North Carolina where the company employs 25 or more individuals in that state, and for employees in Tennessee where the company employs 35 or more full-time equivalent individuals.

At-Will Employment. Employment with Valor Fleet Services is at will. Nothing in this position description creates a contract of employment, express or implied, or a guarantee of employment for any specific duration. Either the employee or the company may end the employment relationship at any time, with or without cause and with or without notice, subject to applicable law.

Scope of This Description. This position description describes the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills required. Duties may change at any time based on business needs.

• At least [21] years old, the minimum set by our insurance carrier.
• Valid driver's license for the class of equipment operated ([Class A / B CDL or standard license]).
• [State tow operator license / private property endorsement, if your state requires one], or the ability to get it within [30] days of hire.
• Acceptable motor vehicle record under company insurance guidelines.
• Current DOT medical card, if required for the equipment operated.
• [1+] year of towing, roadside assistance or commercial driving experience preferred; we will train the right candidate.
• Strong working knowledge of local roads, or the ability to learn them quickly using GPS.
• Able to read, write and communicate clearly in English to complete paperwork and work with law enforcement.
• Basic smartphone and tablet skills for dispatch apps and photos.
• Successful completion of a pre-employment drug screen and background check.

• DCJS towing certification.
• Traffic Incident Management (TIM) training.
• Experience with both wheel-lift and rollback equipment.
• Experience with police rotation or private property impound work.
• Familiarity with towing dispatch software