People Operations Manager in San Jose, California at Flow

We are seeking a hands-on, versatile People Operations Manager to establish our HR presence in California. As our first People hire in the state, this role sits within a well-resourced People and TA organization and reports directly to the Director of People. While you will have the full support of a seasoned team on the East Coast, you will serve as the sole HR representative on the ground in California — owning the day-to-day people experience for our West Coast operations as we continue to grow in the market.

This is a true generalist role with a field operations lens. You'll own the day-to-day HR experience across our California properties in San Jose and corporate offices in San Francisco and Palo Alto, partner closely with on-site leaders, and keep things running smoothly — operationally and culturally — as we grow in the market.

• Serve as the primary HR point of contact for all California-based employees and on-site leaders
  Own employee relations end-to-end — investigations, conflict resolution, performance management, and compliance with California employment law
• Manage the full employee lifecycle, including onboarding, offboarding, and everything in between
• Establish and maintain a consistent onsite presence across the California portfolio, visiting assigned properties at least once per week to support leaders, engage employees, address concerns proactively, and ensure alignment with company standards and culture.
• Maintain Rippling accuracy for all CA employees — lifecycle events, data integrity, and policy administration
• Partner with the People team on performance review cycles, compensation, and HR initiatives
• Ensure compliance with California-specific federal, state, and local employment laws

Recruiting Support

• Partner with our TA team (based in FL) to support sourcing and coordination needs for California front-line roles when vacancies arise
• Serve as the local point of contact for candidates and hiring managers, bridging the time zone gap as needed