Supervisor, Invoice Processor in Schaumburg, Illinois at Wheels, Inc.

The Supervisor, Invoice Processor oversees and leads a team of invoice processors to ensure accurate and timely processing of vendor invoices and other financial transactions. This role is responsible for maintaining effective workflows, verifying invoice accuracy, resolving discrepancies, and ensuring compliance with company policies and accounting standards. The Supervisor will monitor the performance of team members, provide training and guidance, and collaborate with other departments to facilitate smooth financial operations. This position will involve preparing reports, handling escalated issues, and improving processing procedures to enhance efficiency and accuracy.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Supervise a team of Invoice Processors
• Assign and monitor daily tasks to ensure timely processing of invoices
• Train, mentor, and evaluate team members’ performance, providing feedback
• Fulfill analytical reports and data requests for Finance
• Champion control and reconciliation procedures and process to ensure accurate client billing
• Maintain a collaborative team attitude that fosters creative developments within the organization
• Ensure that all invoices are reviewed, approved, and processed accurately
• Validate and verify invoices against purchase orders, contracts, and receiving documents
• Resolve discrepancies or issues with suppliers and vendors promptly
• Ensure compliance with internal control procedures and company policies
• Prepare and review reports related to outstanding invoices, and payment schedules
• Develop and maintain positive relationships with vendors and suppliers
• Address inquiries related to billing, payment status, and resolve any invoicing issues or disputes
• Provide invoices and detailed pricing information during audits
• Recommend and implement process improvement, efficiency, and communications initiatives
• Maintain and update processes and procedures documentation
• Explain terms and conditions to managers, clients and interested parties
• Other special projects as assigned

LEADERSHIP RESPONSIBILITIES

• Supervise 10-15 Invoice Processors
• Supervise, train, and develop invoice processing staff, provide feedback, and administer periodic and annual performance reviews

COMPETENCIES - SKILLS

• Strong analytical and organizational skills
• Ability to work with varying seniority levels, including staff, managers, clients, and external partners
• Must have the ability to work in a fast-paced environment
• Strong knowledge of invoice systems
• Excellent problem-solving skills
• Strong attention to detail
• Excellent communication and interpersonal skills
• Ability to handle confidential information and maintain discretion

EDUCATION and EXPERIENCE

• Bachelor's Degree or 3 years relevant experience preferred
• 3-7 years’ experience in Accounts Payable, Billing, Invoice Processing, or Finance
• Minimum 1-year supervisory experience
• Experience with AS400, Oracle, and Excel Spreadsheets is helpful

CORE VALUES

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

• Integrity – Always act with integrity and honesty.
• One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
• Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.
• Customer Success – Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES

At Wheels, leaders are expected to model and champion our cultural attributes through their actions:

• Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
• Intellectually Curious – Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
• Commit and Deliver – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
• Relationships Matter – Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS and WORK ENVIRONMENT

• Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment. Hybrid schedule in office 3 days (Wednesday is required) 8a-5p
• Position Type/Standard Schedule: Full-time position, Monday thru Friday
• Travel: No travel required for this position
• Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.

Pay Range:

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

As one of the largest fleet management companies in North America, Wheels features a portfolio of 900,000+ vehicles under management across the continent, a global alliance in 61 countries, and a client base that consists of some of the best-known businesses in the world. No matter the industry type or business size, we’re proud to work across sales and service fleets, trucks and equipment, and last mile delivery to ensure we power your potential.

The culture at Wheels is the secret to our 80+ years of success. And the reason people choose to join — and stay with — our team.

When you join the team, you'll work with professionals who are passionate, friendly and smart. We foster a welcoming and inclusive environment for all, combined with the encouragement to continuously learn and grow. From day one, we invest in your long-term development through annual performance goals and reviews, educational and wellness programs, awards and celebrations, and more.

Ready to experience the Wheels culture for yourself?

• 10 years average employee tenure

• 10 times recognized as one of Chicago's Best and Brightest Companies to Work For

• 50+ health, wellness and engagement benefits

• 2,500+ online learning programs

Diversity: Wheels deeply values the strength of diversity both in the communities we serve and our own employee base. This includes treating everyone as equal, respecting and valuing diversity, providing equal opportunity and fostering a safe space to work.

Community: We are heavily involved in the communities where we operate. We offer opportunities for employees to make a positive impact through mentorship and tutoring elementary school students, participating in blood drives, donating to United Way and other charitable organizations in the greater Chicagoland and Toronto areas.

Sustainability: Wheels is actively committed to becoming a cleaner fleet management company through recycling programs, public transportation support and more.

We Are Dedicated to the Safety and Health of our Employees

Our employees are critical to delivering on our commitment to client success, which is why we offer a variety of programs focused on the health and wellness of our people.

We hire people who have a customer-focused mindset and a strong collaborative nature. Because at Wheels, customer service and teamwork don't just happen in the office. It is during the informal moments when employee trust is strengthened and friendships are made. We value these moments, which is why we host departmental contests, summer gatherings, family events, holiday celebrations and more.

At Wheels, your well-being is our priority. As part of our commitment to your health and well-being, we’re proud to offer access to the Advocate Health Care Wellness Portal—a personalized platform designed to help you take charge of your health journey.

The 2026 Wellness Program is designed to support you in achieving your personal health goals. Best of all, it’s flexible and fits into your busy lifestyle.

This program is designed to support your overall well-being—physically, emotionally, and financially—by providing tools and incentives that encourage healthy living.