SALES - END USER in Grand Rapids, Michigan at S A Morman & Co

Position Overview
S.A. Morman & Co. is seeking an End User Sales Representative to support commercial construction projects in West Michigan. This role is critical in growing our business and revenue by delivering exceptional customer service and building strong relationships with our clients.

The End User Sales Representative will engage with hospitals, schools, universities, and businesses, offering our complete range of product and service packages, including:

• Commercial door frames, doors, and hardware (Division 8)
• Toilet partitions and bath accessories (Division 10)
• Access control systems and cameras (Division 28)

Key Responsibilities

• Build and maintain relationships with regional customers.
• Provide exceptional customer service to ensure client satisfaction.
• Create job quotes and manage follow-up communication with customers.
• Coordinate product orders and service scheduling.
• Handle internal paperwork and facilitate installation coordination.
• Develop an extensive knowledge of product lines and offerings.

Qualifications

• Excellent organizational, interpersonal, verbal, and written communication skills.
• Strong problem-solving abilities.
• Highly organized with attention to detail.
• Proficient in Microsoft Office Suite.
• 1-3 years of experience in the construction or hardware industry (preferred but not required).
• Familiarity with doors, frames, and hardware is a plus.
• Ability to read architectural drawings and specifications is encouraged but not required.