Enterprise Quality & Vendor Analyst/UKHC in Lexington, Kentucky at University of Kentucky

BA

2 yrs

None

The essential job functions of this position require you to: maintain confidentiality; prioritize and manage work effectively; provide exceptional customer service and positively represent UK Healthcare; ensure work is detailed, accurate and completed in a timely manner; perform work in a sedentary position; interact with individuals from various levels throughout the Enterprise and work successfully in a team as well as independently.

Day shift 8:00am – 4:30pm; Intermittent overtime may be requested to meet department needs.

The Enterprise Quality and Vendor Analyst will oversee the Quality Assurance process for staff & manage vendor selection and performance.

Quality Assurance:
This includes supporting the quality assurance activities related to the billing and collections processes. The Analyst will work with both Patient Financial Services management and staff to perform front-to-end quality audits to ensure accurate billing and adherence to both Standard Operating Procedures and trained protocols. The Enterprise Quality and Vendor Analyst will also assist with tracking and trending Quality Assurance review data and provide input regarding policy and procedure improvement.

Vendor Management:
This includes new vendor recommendations, request for proposal, selection process, and onboarding. For existing vendors this includes reconciliation, performance monitoring and accountability, contract renewal, performance issues, and dispute resolution.

The ideal candidate will possess experience with hospital systems, professional auditing, billing, government collections and follow-up protocols; be customer service oriented; possess in depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through and planning and organizational skills are all critical to the success of this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must.

Bachelor’s degree and at least two years experience in accounting, auditing, insurance claims, and billing, medical office and or clerical work preferred. Previous experience working in a healthcare revenue cycle operation highly preferred.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.