Patient Accounting Rep in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Patient Accounting Rep based in the United States.
This role plays a key part in ensuring the accuracy, integrity, and timeliness of patient financial records within a fast-paced healthcare revenue cycle environment. The position supports multiple Patient Financial Services functions, including payment posting, insurance follow-up, provider enrollment, and revenue integrity. It requires strong attention to detail, analytical thinking, and the ability to work independently while meeting strict deadlines and compliance standards. The work directly impacts reimbursement accuracy, payer relationships, and overall financial performance of healthcare operations. You will collaborate closely with internal teams and external payers to resolve discrepancies and improve cash flow. This is a remote position suited for someone who thrives in structured, process-driven environments and values precision in healthcare finance.
The Patient Accounting Rep is responsible for managing core revenue cycle activities that ensure accurate billing, payment posting, and account resolution across assigned workflows. The role focuses on maintaining compliance, resolving payer issues, and supporting clean financial operations.
- Posts payments, refunds, and adjustments accurately and within required timelines while ensuring proper balancing and reconciliation of daily batches.
- Reviews Explanation of Benefits (EOBs), identifies discrepancies in reimbursement, and follows up with insurance providers to resolve denials or account issues.
- Monitors assigned work queues, completes tasks within deadlines, and ensures proper documentation of all account activity and updates.
- Communicates payer trends, fee schedule variances, and recurring issues to management for escalation and process improvement.
- Supports provider enrollment and revalidation activities, including updates to payer databases and coordination of roster changes.
- Assists with charge review and correction processes, including duplicate, missing, or rejected charges, using Epic charge workflows and reconciliation tools.
This role requires strong organizational skills, foundational healthcare revenue cycle knowledge, and the ability to manage multiple priorities in a structured, deadline-driven environment. Candidates must be comfortable working independently while maintaining accuracy and compliance.
- High school diploma or GED required; additional healthcare or billing training is a plus.
- 1+ year of experience working in Epic or similar healthcare systems strongly preferred.
- Understanding of revenue cycle operations, insurance billing, and claims follow-up processes.
- Strong attention to detail with the ability to analyze payment discrepancies and resolve account issues.
- Ability to communicate effectively with payers, internal departments, and management teams.
- Proficiency in basic reporting tools and ability to manage structured work queues and documentation.
- Strong problem-solving skills and commitment to accuracy, compliance, and productivity standards.
- Remote work flexibility within the United States
- Competitive healthcare benefits package (medical, dental, vision)
- Paid time off and holiday benefits
- Training and development opportunities within healthcare revenue cycle operations
- Structured onboarding and ongoing professional education support
- Opportunity to grow within a large, process-driven healthcare environment