Intake Coordinator in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Intake Coordinator based in the United States.

This is a critical patient-facing coordination role within a home health environment, focused on ensuring timely and accurate intake of patient referrals and supporting seamless care delivery. The position serves as the primary link between referral sources, clinical teams, and internal intake specialists, ensuring that patient needs are clearly captured and appropriately routed. You will play a key role in supporting access to care by processing referrals efficiently, verifying clinical requirements, and maintaining high-quality data entry standards. The role requires strong attention to detail, comfort working in structured systems, and the ability to manage time-sensitive workflows. It is well suited for someone who thrives in a fast-paced healthcare coordination environment and is motivated by supporting patient outcomes through operational excellence. Weekend coverage is an essential part of this position.

• Receive, review, and process home health referrals accurately and in a timely manner, ensuring all patient and clinical information is correctly entered into the system.
• Perform basic diagnosis coding based on referral documentation and ensure data integrity within intake records.
• Coordinate patient intake workflows by applying structured communication approaches, including scripted welcome calls and standardized procedures.
• Collaborate with clinical intake teams to determine referral appropriateness and ensure proper routing of patient cases.
• Interface with external referral sources and internal teams to facilitate smooth communication and continuity of care.
• Support timely patient onboarding by ensuring all intake steps are completed efficiently and in compliance with organizational standards.
• Maintain accuracy, organization, and responsiveness in a high-volume, time-sensitive operational environment.

• Homecare Homebase (HCHB) experience is required.
• Associate’s degree preferred.
• Minimum of 1 year of experience in home health or a related healthcare environment preferred.
• At least 1 year of experience in a customer service or patient-facing support role.
• Strong attention to detail with the ability to accurately process and manage clinical and administrative data.
• Excellent communication skills for interacting with referral sources, clinical teams, and patients.
• Ability to work effectively in a structured, fast-paced, and deadline-driven environment.
• Strong organizational and multitasking skills, particularly in managing high volumes of intake requests.
• Ability to work weekends (Saturday and Sunday coverage required) and choose between 5x8 or 4x10 schedules.

• Competitive hourly compensation ranging from $21.00 to $24.00, with transparency on a fixed maximum rate.
• Medical, dental, and vision insurance coverage options for employees and families.
• 401(k) retirement plan with 4% employer contribution.
• Paid time off including 15 PTO days, with additional growth based on tenure.
• Supplemental benefits including life insurance and disability coverage.
• Flexible pre-tax FSA and HSA options.
• Company-supported education programs, including tuition discounts for select courses.
• Paid holidays and additional personal leave benefits.
• Stable employment within a structured healthcare services environment focused on patient care delivery.