Reservation Supervisor (SPC) in Stony Point, New York at Presbyterian Church USA

Overview

Stony Point Center, owned and operated by PC(USA) for over 40 years, is located in the scenic Hudson River Valley, 45 minutes northwest of New York City in beautiful upstate New York. It rests on 30 acres of nature, gardens and farmland with a meditation space, labyrinth and art space to help guests explore faith, creativity, community and leadership building.

Stony Point Center is committed to welcoming guests from all walks of life, fostering dialogue, inspiring spiritual work and eradicating systemic racism and institutionalized poverty.

Basic Commitment: This position calls for a commitment to the mission of the PC(USA) as noted in its theological confessions, the Book of Order, and the actions of the General Assembly.

Position Purpose:

To lead and supervise the group reservations process from inquiry through post-stay, ensuring strong sales performance, accurate booking operations, and a high-quality, mission-aligned guest experience.

Roles and Responsibilities:

The following represent the essential roles and responsibilities of this position, listed in order of importance. This and all positions in SPC support and encourage the purpose and values of PL&W in attitude, work ethic, behaviors, and relationships:

Requirements:

• Minimum of associate or bachelor’s degree preferred
• 5+ years’ experience in a similar position
• Demonstrated computer skills—especially word and excel
• Must be well-spoken, as well as sensitive to guest & staff needs.
• Able to understand, create and execute effective plans.
• Outgoing and friendly.
• Great attention to detail.
• Ability to be flexible and stay calm during busy times.
• Works well with others.
• Embraces diversity.

Helpful Skills:

• Have a deep understanding and commitment to cultural and racial ethnic inclusiveness. Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view. Able to relate well to people from all walks of life and of varying theological perspectives.
• Proficiency in both English and Spanish language is very helpful

Required Competencies:

• Champion the aspirational purpose, values, ministry priorities, and work plan of the Interim Unified Agency (IUA) in your contribution, teamwork, attitude, ethics, behaviors, and all work relationships with people inside and outside the IUA.
• Enact a bias toward taking responsibility.
• Able to work without direction
• Can work in a fast-paced and high-pressure environment
• Current, clear license to operate a vehicle
• Deep understanding of and commitment to cultural and racial ethnic inclusiveness. Values diverse groups, ethnicities, gender-expressions, communities, cultural constituencies and points of view.
• Even-tempered, self-motivated, and supportive.
• Strong collaborative spirit.

Required Competencies:

Physical Requirements:

• Lift carry objects weighing up to 50 lbs at times. Climb. Balance. Stoop. Kneel. Crouch. Crawl. Reach. Handle. Touch. Feel. Hear. See.
• Work both inside and outside; bulk of work is performed at front desk.
• Hours may include some weekends and evenings.

We believe a balanced life, with time for work, leisure, and spiritual nurture, makes us healthier and more productive colleagues.

The PC(USA) offers a competitive benefits package for eligible employees including Medical, Dental, Pension Plan, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), Flexible Spending accounts, 403(b) Retirement Savings Plan, Vacation Days, Sick Days, and Paid Holidays.

A Corp Commitment:

Our faith in God inspires our commitment to the values of diversity, equity, inclusion, and belonging and is grounded in scripture, the Constitution of the Presbyterian Church (U.S.A.), and actions of the General Assembly of the Presbyterian Church (U.S.A.).

Presbyterian Church (U.S.A.) is committed to being not only an Equal Employment Opportunity Employer as defined by the U.S. government, but with the inclusion of gender identity and sexual orientation as well.

Candidates from Presbyterian communities in the global south and other historic Presbyterian Communities of Color, preferably with theological training and fluency in languages other than English, are encouraged to apply.