Medical Assistant - Onsite Urgent Care in Pontiac, Michigan at Kerix

About Kerix

Kerix is a healthcare organization focused exclusively on membership-based medicine. We believe healthcare should be personal, accessible, and proactive—and that stronger relationships between clinicians and patients lead to better care and better outcomes.

Kerix operates through two business units:

KerixHealth owns and operates Direct Primary Care clinics across the country, providing patients with more time with their care teams, convenient access, and a proactive approach to their health. Our organization includes KerixHealth and AdvocateMD.

Specialdocs Consultants helps physicians transition from traditional fee-for-service medicine to concierge medicine, creating more sustainable and relationship-centered practices.

Across our organization, we are united by a shared mission: to restore healthcare by putting people back at the center of care. Our model emphasizes same- or next-day appointments, longer and more meaningful visits, direct access to care teams, preventive care, transparent pricing, and coordination throughout the healthcare journey.

Kerix is headquartered in Austin, Texas, with teams and practices located across the country. Learn more at Kerix.com.

The Medical Assistant provides high-quality clinical and administrative support under the supervision of a licensed physician or other authorized healthcare provider in an onsite urgent care clinic. As an integral member of the clinical team, the Medical Assistant is responsible for assisting with patient care, preparing patients for examination and treatment, performing diagnostic testing, collecting specimens, administering medications and immunizations as permitted by Michigan law and clinic policy, assisting with procedures, and ensuring accurate documentation in the electronic health record.

The Medical Assistant works in a fast-paced environment, collaborating with clinicans and fellow team members to deliver efficient, compassionate, and patient-centered care. This position requires strong clinical, organizational, and communication skills, with the ability to prioritize tasks, adapt to changing patient volumes, and contribute to a positive patient experience while maintaining compliance with OSHA, CLIA, HIPAA, and infection prevention standards.

Essential Duties and Responsibilities

• Greet patients, verify identity, obtain medical histories, document chief complaints, and prepare patients for examination.

• Perform patient intake, including obtaining and documenting vital signs, height, weight, vision screening, pulse oximetry, and other appropriate clinical measurements.

• Assist physicians, nurse practitioners, physician assistants, and other licensed clinician’s with examinations, treatments, and office procedures.

• Administer medications, vaccinations, and injections, clinician orders, and clinic policy.

• Perform venipuncture, capillary blood collection, specimen collection, specimen processing, and specimen preparation for laboratory testing.

• Perform CLIA-waived point-of-care testing, including COVID-19, influenza, strep, urinalysis, pregnancy testing, blood glucose, hemoglobin A1c, and other approved testing.

• Perform electrocardiograms (EKGs), and other diagnostic testing as directed.

• Assist with wound care, dressing changes, suture and staple removal, splint application, orthopedic supplies, and other procedures within scope of practice.

• Prepare examination and procedure rooms, ensuring equipment and supplies are available, clean, and functioning properly.

• Clean, disinfect, and sterilize equipment and treatment areas in accordance with OSHA, CDC, and infection prevention guidelines.

• Accurately document patient care, treatments, medications, and provider instructions in the electronic health record (EHR).

• Coordinate laboratory specimens, imaging orders, referrals, prescriptions, and follow-up care.

• Educate patients on medications, discharge instructions, home care, and follow-up recommendations as directed by the provider.

• Monitor inventory levels, stock examination rooms, and assist with ordering and maintaining medical supplies.

• Maintain patient confidentiality and comply with HIPAA, OSHA, CLIA, and all clinic policies and procedures.

• Assist with front office duties as needed, including scheduling appointments, answering phones, patient registration, insurance verification, and collecting patient payments.

• Respond appropriately during medical emergencies and assist providers with emergency equipment and patient stabilization.

• Participate in quality improvement initiatives, staff training, and continuing education.

• Perform other duties as assigned to support clinic operations.

Qualifications

• High school diploma or GED required.

• Graduation from an accredited Medical Assistant program preferred, or equivalent clinical experience.

• Minimum one (1) year of experience in an urgent care, emergency department, family medicine, internal medicine, or occupational health setting preferred.

• Excellent communication, interpersonal, organizational, and customer service skills.

• Ability to multitask and prioritize responsibilities in a fast-paced clinical environment.

• Strong attention to detail and commitment to accurate documentation.

• Basic computer proficiency with experience using electronic health records (EHR) and Microsoft Office applications.

• Ability to work independently while collaborating effectively with providers and clinical staff.

• Experience in an urgent care, emergency department, or occupational health clinic.

• Experience performing phlebotomy, EKGs, point-of-care laboratory testing, immunizations, and medication administration.

• Knowledge of CLIA-waived laboratory testing requirements.

• Experience with electronic health record (EHR) systems such as Athenahealth, Epic, eClinicalWorks, or similar platforms.

Benefits

• KerixHealth offers a competitive benefits package, including:

• Competitive salary based on experience

• 401(k) with company matching

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off (PTO)