F&B Manager in Marco Island, Florida at Olshan Properties

Hilton Marco Island Resort & Spa is currently seeking a dynamic Food and Beverage Manager to join the best team In Marco Island!

About the Role:

POSITION PURPOSE:

To coordinate the activities of the Grab and Go, room service, gulf cart and restaurant and ensure team members are delivering quality product and service to all customers. Report to GM of the Deck at 560 any positive or negative comments.

ESSENTIAL FUNCTIONS:

Assign and instruct servers and bartenders in details of work. Observe performance and encourage improvement of Team members. Monitor expected occupancy of hotel to staff accordingly. Train new employees. Assist in schedule preparation and staffing. Ensure that each employee completed their cleaning and side work responsibilities per the daily check list. Review on a daily basis the time card edit sheets, making the necessary adjustments as needed.

Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the team, such as house count and menu changes. Schedule and direct staff in their work assignments.

Assist with perpetual inventories and par maintenance. Assist in supervision of outlets during absence of Restaurant Manager. Assist in the maintenance of the profitability of outlets to support overall hotel operations. Ensure par stock levels are maintained by calculating inventories, order and retrieving supplies and stocking shelves.

Assist in Banquets and the entire F&B operation, including but not limited to, supervising other areas as necessary, handling special projects, running promotions, and assisting and implementing ongoing training programs. Provide management coverage in the Banquet, Restaurant, Room Service and other F&B departments in the absence of the manager or as scheduled.

Handle responsibilities of Server or Bartender in a training/working capacity.

Move throughout the Restaurant and Grab and Go areas to ensure that quality and service standards are met.

Verify measures, judge appearance, and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.

Participate in the monthly Department inventories of glassware and supplies. Ensure the maintenance of the equipment and train team in the proper usage of equipment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the GM of the Deck at 560 or Director of Food and Beverage based upon the particular requirements of the Hotel.

OTHER:

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel including weekends and holidays.

All employees are required to comply fully with the rules and standards set forth by the Hilton Marco Island Beach Resort & Spa, Olshan Properties and Hilton Hotels Corporation.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Possess experience and basic knowledge of food and beverage operations, including sales and marketing plans, security and safety programs, personnel and labor relations, food operations, preparation of business plans, budget forecasting and management, housekeeping, quality assurance programs, hotel law, and the development of long-range planning.
• Possess knowledge of food and beverage preparation and service of various alcoholic beverages.
• Possess knowledge of all applicable liquor codes (ie. Federal, State, City and County) and the ability to enforce them.

• Able to set priorities, plan, organize, and to delegate assignments to accomplish tasks, often within strict time limitations.
• Able to apply technical knowledge of federal and state tax regulations to practical situations within the hospitality industry.

• Possess knowledge of mathematical skills (addition, subtraction, multiplication, and division) to help create and maintain budgets, cost analysis reports, calculate trends in guest and team member opinion reports, etc.

• Able to analyze trends in comment card scores, safety reports, turnover, etc. and help set applicable policies.

• Able to grasp, lift and carry or otherwise move goods weighing a maximum of 35 lbs.
• Able to remain stationary (sitting or standing) and concentrate on tasks for long periods of time often in a high volume high-pressure area.
• Able to use finger/hand movements for extended periods of time and to be able to maneuver switches, writing instruments, a computer keyboard, etc.
• Able to perform duties in a confined space.
• Able to work under intense conditions that may be hot, noisy, loud and wet.

QUALIFICATION STANDARDS

Education:

• College diploma required. College degree in hotel/restaurant management or any similar degree preferred.

Experience:

• Position requires minimum of 1 year previous working as a supervisory Food or Beverage with food serving experience.
• Preferably experience in high volume resort outlet with international students.

Licenses or certificates:

• Ability to obtain Florida State Certified Professional Food Manager Certification
• Ability to obtain CPR and First Aid Certification
• Ability to obtain Responsible Vendors certifications

Other:

Our DNA is EPIC

Enthusiastic Positive Intuitive Caring

Olshan Properties is proud to provide equal opportunity to all employees and applicants for employment without regard to age, race, religion, sex, sexual preference, national origin, disability, veteran status, or genetics. We maintain a drug-free workplace.