IT COORDINATOR in at Alfamation Spa

Job Title: IT Coordinator

Department: Information Technology
Location: Alfamation
Reports To: Corporate Vice President, IT and Cyber Security

Job Overview:

We are seeking a skilled and experienced IT Coordinator, this role will sit at the Alfamation location but be a part the larger IT team at the parent organization InTest. The ideal candidate will have a strong background in ERPs, project management, networking, helpdesk, and ISO 27001 compliance. This role requires a hands-on person who can coordinate and execute IT initiatives, ensure the seamless integration of enterprise software, and manage IT infrastructure to support business growth and efficiency, all while maintaining strong information security practices.

Key Responsibilities:

• Serve as the in-house expert of ERP system (Odoo)
• Manage and maintain the company’s network infrastructure, including LAN/WAN, VPNs, and wireless networks.
• Install, configure, and maintain networking hardware and software
• Working with and implementing the policies/processes of the corporate organization
• Ensure system security, data protection, and network reliability through appropriate backup systems, firewalls, and monitoring tools.
• Manage the IT helpdesk, provide support for internal users, troubleshooting and resolution of technical issues related to hardware, software, and networking, and implement best practices for end-user support, ensuring timely responses and issue resolution
• Oversee risk assessments and ensure that the organization complies with ISO 27001 standards for information security, conduct regular internal audits, and work closely with external auditors to ensure continued ISO 27001 certification
• Continuously assess the organization’s IT needs, recommending technology solutions and improvements to optimize business performance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT management, with a strong background in ERP systems (Odoo is a plus).
• Proven experience in project management
• Strong knowledge of networking technologies (LAN, WAN, VPN, firewalls, etc.).
• Experience with ISO 27001, NIS2 & GDPR
• Excellent communication and interpersonal skills, capable of working with both technical and non-technical teams.
• Problem-solving and troubleshooting skills, with the ability to prioritize tasks effectively.

Preferred Skills:

• Certifications such as Cisco (CCNA), Microsoft (MCSA), CompTIA (Network+), or equivalent.
• Experience with cloud solutions (e.g., AWS, Azure) and virtual environments.
• Knowledge of business intelligence (BI) tools or data analytics platforms.
• Familiarity with cybersecurity best practices and tools.
• Additional security certifications such as CISSP, CISM, or similar are a plus.
• Fluency in English

Working Conditions:

• Full-time position
• Occasional after-hours work may be required to support projects and troubleshooting
• Occasional travel may be required.