Interface Analyst in at Ellkay LLC

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

The Interface Analyst is responsible for leading complex healthcare interoperability and connectivity projects involving EMR/EHR systems, laboratories, healthcare providers, and third-party vendors. This role serves as the primary functional expert and customer liaison, driving successful interface implementations, troubleshooting integration challenges, and ensuring seamless exchange of healthcare data. The ideal candidate possesses strong knowledge of healthcare interoperability, exceptional stakeholder management skills, and the ability to independently manage multiple high-priority projects.

Essential Duties & Responsibilities:

• Install and configure proprietary software solutions remotely.
• Plan, coordinate, and schedule project timelines.
• Serve as primary point of contact for all project communication, both oral and written.
• Create, update, and maintain accurate project documentation.
• Support, troubleshoot, and enhance existing HL7 interfaces.
• Utilize project management tools such as Asana and Jira for tracking and reporting.

Qualifications:

• Strong experience with HL7 interface development and support.
• Good understanding of FHIR standards and healthcare interoperability.
• Hands-on experience working with EMR/EHR vendors and laboratories on connectivity projects.
• Knowledge of U.S. healthcare systems, workflows, and regulatory environments.
• Familiarity with HIPAA compliance and secure handling of patient data. Experience working with different EMR vendors and/or Labs on connectivity projects
• Knowledge of basic networking and different connectivity solutions (e.g., VPN, SFTP, TCP-IP, etc.)
• Ownership-driven, reliable, and delivery-focused mindset. Critical thinking and problem-solving skills
• Effective oral and written communication skills.
• Demonstrated ability to manage multiple projects at the same time.
• Ability to exercise effective decision-making in a fast-paced environment.
• Knowledge of healthcare data & workflow (desired)

Experience

• 5+ years of experience in healthcare interoperability, interface implementation, healthcare IT, or integration project management.
• Proven experience working with EMR/EHR vendors, laboratories, healthcare providers, and healthcare technology organizations.
• Demonstrated success managing complex customer-facing implementation projects.
• Experience supporting healthcare clients in the U.S. healthcare environment preferred.
• Experience coordinating cross-functional teams and external stakeholders.

Required Knowledge & Skills

• Strong understanding of HL7 v2.x interfaces and healthcare interoperability workflows.
• Good understanding of FHIR standards, APIs, and modern healthcare data exchange methodologies.
• Deep knowledge of EMR/EHR systems, laboratory workflows, and healthcare operations.
• Strong understanding of U.S. healthcare workflows, terminology, and industry practices.
• Familiarity with HIPAA requirements and healthcare data privacy standards.
• Knowledge of connectivity solutions including VPN, SFTP, APIs, TCP/IP, and secure data transmission methods.
• Strong project management and stakeholder management capabilities.
• Exceptional verbal, written, and presentation skills.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to influence stakeholders and manage customer expectations effectively.
• Ability to prioritize and successfully manage multiple projects simultaneously.
• Strong ownership mentality with a focus on execution, accountability, and customer success.
• Experience using Jira, Asana, Salesforce, Zendesk, or similar project and ticket management tools.

Preferred Qualifications

• Experience working with major EMR vendors such as Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, Greenway, or comparable platforms.
• Experience with laboratory integrations and healthcare interoperability programs.
• Exposure to healthcare implementation methodologies and change management.
• Prior experience mentoring analysts or leading project teams.
• Certification in Project Management, Healthcare Informatics, or Interoperability-related disciplines is a plus.

Additional Information:

ELLKAY is committed to fostering a collaborative and high-performance work environment that supports innovation, teamwork, and professional growth. Most roles are designed to operate from our office locations to encourage effective collaboration and engagement across teams.
Any alternative work arrangements may be considered at the company’s discretion based on role requirements and business needs.
For more information about our company, please visit www.ELLKAY.com.
ELLKAY is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.